Each passenger may bring one carry-on bag with a maximum weight of 8 kg and dimensions not exceeding 55 cm x 35 cm x 25 cm, including handles, side pockets, and wheels. The bag must be placed in the overhead bin or under the seat in front of you.
Yes, in addition to your carry-on bag, you may carry one personal item such as a handbag, laptop bag, or briefcase. These items should be small enough to fit under the seat in front of you.
Items prohibited in carry-on baggage include liquids over 100 ml, sharp objects, and dangerous substances. All liquids must be carried in containers of no more than 100 ml each and placed in a transparent, resealable plastic bag (maximum 1 liter). Some electronic devices may be subject to specific restrictions.
The number of checked bags and their weight allowance depend on your fare type and route. Generally, each checked bag must not exceed 23 kg (Economy Class) or 32 kg (Business Class), and the sum of the three dimensions (height + width + depth) must not be more than 158 cm. Please check your ticket or the ITA Airways website for specific details related to your booking.
You are not allowed to pack dangerous items such as explosives, flammable materials, toxic substances, or sharp objects in your checked baggage. Certain electronic devices, batteries, and valuables are also subject to specific restrictions or recommendations. For a complete list, consult the ITA Airways guidelines on prohibited items.
If your checked baggage is overweight (over 23 kg in Economy or 32 kg in Business) or oversized (more than 158 cm total dimensions), you will need to pay an extra fee at the airport. The amount varies depending on your route and fare type. You can check the fees and pay in advance on the ITA Airways website or at the airport check-in desk.
ITA Airways allows you to transport special baggage such as sports equipment (bicycles, golf bags, skis, surfboards), musical instruments, and other oversized or unusual items. Each type of special baggage is subject to specific conditions regarding size, weight, packaging, and fees. It is important to notify the airline in advance and check the detailed rules on the ITA Airways website to ensure your item can be accepted.
To transport special baggage, you must request it during the booking process or by contacting ITA Airways Customer Center before your flight. Special baggage usually requires the payment of an additional fee, which varies depending on the type of item and your route. You can find all the information about costs and procedures on the ITA Airways website or by contacting customer support.
Dangerous goods such as explosives, flammable materials, toxic substances, and compressed gases are strictly prohibited in both checked and carry-on baggage. Items like fireworks, lighters with fuel, and chemical products are not permitted. For your safety, always check the full list of prohibited items on the ITA Airways website before traveling.
Yes, liquids in carry-on baggage must be in containers of no more than 100 ml each and placed inside a transparent, resealable bag (maximum capacity 1 liter). Certain electronic devices and batteries are also subject to restrictions or specific conditions for transport. For details, refer to ITA Airways’ guidelines on restricted items to avoid issues during security checks.
Yes, ITA Airways applies specific rules for the transport of electronic devices and batteries. Devices with lithium batteries (such as smartphones, laptops, tablets, and cameras) should be carried in your carry-on baggage whenever possible. Spare lithium batteries and power banks must be transported only in carry-on baggage and are not allowed in checked baggage. For safety, always check the airline’s guidelines for restrictions on battery capacity and quantity before traveling.
If your baggage is lost, damaged, or delayed, you should immediately contact the Baggage Assistance Office at the arrival airport to file a Property Irregularity Report (P.I.R.). You will receive a copy of the report and be able to monitor the status of your claim. ITA Airways offers support and instructions for each case, and you can also submit follow-up information or claims through their online contact form, email, or fax as indicated on their website.