An ITA Airways staff member seated at a counter smiling while receiving a document from a passenger.

Meet & Greet

For those who love to feel special on both business and leisure trips, Meet & Greet—ITA Airways' exclusive service—offers a personalized travel experience at Rome’s Leonardo da Vinci-Fiumicino Airport.
You will be greeted by our qualified staff and assisted with all airport procedures related to your departure, transit, or arrival. Various packages are available to choose from based on your specific needs.

This service can be reserved for yourself, your family, your friends, or your VIP clients.

To book, contact us at ​[email protected]. Our staff will provide all the necessary information regarding the service and payment methods, which will be finalized by phone. Please include the reference "Meet&Greet" in the subject line of your email.

Meet & Greet Service for Departing Flights

  • A dedicated staff welcome at the entrance of the departure terminal at Rome Fiumicino Airport
  • Assistance with check-in and baggage handling
  • Fast Track access
  • Priority checkpoints for passport control
  • Access to our exclusive Piazza di Spagna and Hangar Lounges, featuring elegant and comfortable spaces. Experience the excellence of our products and the privacy of our VIP Room.
  • Escort to the boarding gate
  • Private car transfer for flights boarding from remote stands
  • Introduction to the Cabin Manager
  • Dedicated staff welcome at the entrance of the departure terminal at Rome Fiumicino Airport
  • Assistance with check-in and baggage handling
  • Fast Track access
  • Use of priority checkpoints for passport control
  • Escort to the boarding gate
  • Private car transfer in the event of remote boarding
  • Introduction to the Cabin Manager
  • Lounge access
  • Dedicated staff welcome at the entrance of the departure terminal at Rome Fiumicino Airport
  • Assistance with baggage check-in and handling formalities
  • Fast Track access
  • Use of priority checkpoints for passport control
  • Escort to the boarding gate

Meet & Greet Service for Transit Flights

  • Dedicated assistance at Rome Fiumicino International Airport
  • Greeting at the aircraft door or at the aircraft side with a private car in the event of remote disembarkation
  • Use of priority checkpoints for passport control
  • Escort to the boarding gate
  • Private car transfer in the event of remote boarding
  • Introduction to the Cabin Manager
  • Dedicated assistance at Rome Fiumicino International Airport
  • Greeting at the aircraft door or in the arrivals area upon disembarking the airport bus
  • Use of priority checkpoints for passport control
  • Escort to the boarding gate

Meet & Greet Service for Arriving Flights

  • Dedicated assistance upon arrival at Rome Fiumicino International Airport
  • Greeting at the aircraft door or at the aircraft side with a private car in the event of remote disembarkation
  • Use of priority checkpoints for passport control
  • Assistance with baggage claim
  • Dedicated assistance upon arrival at Rome Fiumicino International Airport
  • Greeting at the aircraft door or in the arrivals area upon disembarking the airport bus
  • Use of priority checkpoints for passport control
  • Assistance with baggage claim
View service rates

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