Booking Management: FAQ

You can change your travel dates if your fare rules allow it. Please note that name changes are not permitted.

You can request a correction to the name on your issued ticket by contacting the ITA Airways Customer Center and paying a €25.00 fee. Please note that tickets are non-transferable; name corrections are only permitted for changes specifically related to the ticket holder, such as:

  • Correction of title (e.g., MR/MRS)
  • Typographical errors (up to three characters)
  • Transposition of first name and surname
  • Change of surname due to marriage or divorce
  • Legal name change by decree or gender reassignment
  • Replacing a nickname with a legal first name

Examples of permitted name corrections:

  • Original: BATTISTA GABRIELLE Corrected: BATTISTA GABRIELLA
  • Original: GRAZIA DEMELAS Corrected: DEMELAS GRAZIA

Yes, you will receive your updated ticket at the email address provided during purchase. Please note that your booking reference (PNR) will remain the same.

Yes, but you must first cancel your check-in.