If your ITA Airways flight is delayed or cancelled, you will be notified via email or SMS, provided you have supplied your contact details during booking. You can check your flight status and manage your booking online. ITA Airways will offer alternative travel arrangements or the option to cancel your booking and request a refund, depending on the specific circumstances.
In the event of a flight disruption, such as cancellation or long delay, you may be entitled to compensation or reimbursement according to EU regulations. You can submit your claim through the ITA Airways website by filling out the compensation request form. Ensure you have your booking details and relevant documents ready when submitting your request.