ITA Airways Flight Pass - Terms and Conditions

• “ITA Airways” refers to Italia Trasporti Aereo S.p.A.
  
• “Optiontown” refers to Optiontown Ireland Limited, with registered address at Mespil Business Center, Mespil House, Sussex Road, Dublin 4, Ireland.
• “Optiontown” refers to the name of the web platform operator through which the Flight Pass can be purchased on ​ita-airways.com in the dedicated section “Rome Fiumicino – Milan Linate Flight Pass”.
• “Rome Fiumicino – Milan Linate Flight Pass Promotion” refers to the package of prepaid vouchers to be used for the subsequent issue of single-leg tickets equal to 50 flights. It is sold by ITA Airways on ​ita-airways.com through a technological platform managed by Optiontown.
• “Purchaser” is the party who purchases the Flight Pass.
• “Passenger” refers to one or more people who can use the tickets.
• “Trip” refers to the single route on which you intend to use the voucher for the subsequent issue of the ticket.
• “Voucher” refers to the purchase voucher to be used for the subsequent issue of the ticket.
• “Ticket” refers to the air ticket, which can be used on a single Rome Fiumicino – Milan Linate route, and return, whose dates, times and flight number can be confirmed after the purchase of the Voucher.
• “Flights” refers to flights operated directly by ITA Airways.
• “Travel period” refers to the period within which to use each individual ticket, provided that the conditions highlighted during the purchase of the Flight Pass are respected.
• “Destination” is defined as the city of departure and/or arrival of the flight (Rome Fiumicino or Milan Linate).
• “Travel Zone” is defined as the set of destinations where you can fly using the tickets that make up the Flight Pass.
• “Travel Class” refers to the class onboard the flight on which the journey is made: Economy or Business
• “Booking period” refers to the minimum number of days/hours before the flight, in which it is possible to issue the ticket.
• “Booking class” is the class booked for the ticket and varies according to the travel class chosen.
• “Travel date restrictions” refers to the option that applies restrictions on the selection of travel dates.

2.1 The Rome Fiumicino - Milan Linate Flight Pass Promotion is the package of prepaid vouchers to be used for the subsequent issuance of tickets on a single route, which allows you to travel from Rome Fiumicino to Milan Linate and vice versa, in all periods of the year, in one dedicated booking class, which varies depending on the travel class chosen at the time of purchase.

3.1 The Flight Pass can be purchased and used on ​ita-airways.com under the dedicated section “Flight Pass” or through our Customer Information Assistance Office, by contacting us at the numbers found ​here.

4.1 The Purchaser must log on to ​ita-airways.com, enter the dedicated section “Flight Pass Rome Fiumicino - Milan Linate”, choose either Economy or Business travel class and select “Buy Flight Pass”. The Purchaser should then register by creating an account. Once you have obtained your login credentials, you will be able to sign in with your “Username” and “Password” and finalize the purchase by selecting your profile based on the type of trip.

4.2 Tickets can only be issued for flights operated by ITA Airways. Code share flights are excluded.

4.3  Flights with territorial continuity and seasonal routes are excluded.

4.4 Each ticket issued can only be used on a single route. When purchasing the Flight Pass, at least the name of the first passenger who can subsequently use the tickets must be entered on the platform. The names of the other passengers must be added—again by logging into the platform with your “Username” and “Password”—within the booking window (1 hour before departure). It is not possible under any circumstances to change the names and dates of birth of the passengers entered in the system.

4.5     Once the Flight Pass has been purchased, it is not possible to change the parameters: Travel Destination or Area, Travel Class, Number of Trips, Number of Passengers, Travel Period, Booking Period.

4.6 The price of the Flight Pass includes the fare, including taxes and surcharges, of the tickets that will be issued later.

4.7 The price of the Flight Pass must be paid in a single payment at the time of purchase. To issue the Voucher it will be necessary to enter the required data in your profile in order to issue the relevant invoice.

4.8 The price of the Flight Pass varies, depending on the travel class selected.

4.9 The entire Flight Pass and/or individual vouchers of the package purchased cannot be canceled and are non-refundable. No-show is not permitted; in the event of a no-show, the ticket will be considered no longer valid and no longer usable.

4.10  Baggage

• For Economy Class, one piece of hand baggage is permitted, weighing a maximum of 8 kg. None of the Economy Class fares include checked baggage. If you want to buy checked baggage in the hold, please refer to the LIGHT FARE BAGGAGE CONDITIONS found at  ​ita-airways.com
• For Domestic Business Class, one piece of hand baggage weighing up to 8 kg is permitted. All Domestic Business Class fares do not include checked baggage. If you want to buy checked baggage in the hold, please refer to the LIGHT FARE BAGGAGE CONDITIONS found at  ​ita-airways.com

These are subject to the ITA Airways size restrictions found on ​ita-airways.com

4.11 Access to Lounges, Fast Track and Priority Boarding, if any, are not included in the Domestic Business Travel Class.

4.12  Tickets may be used by children under the age of 15 only if accompanied by an adult. The “Unaccompanied Minors” procedure is not permitted.

4.13 The price of the Flight Pass does not include discounts for children under the age of 15.

4.14 ITA Airways shall not be liable for damages or losses arising from misdirected or incomplete access resulting from computer malfunctions, viruses, bugs, or other causes. ITA Airways is in no way responsible for reproduction or indirect access via third-party websites or if the website misrepresents or omits any of the information in the Terms and Conditions connected with the Flight Pass.

4.15 ITA Airways reserves the right to change these Rome Fiumicino – Milan Linate Flight Pass Promotion Terms and Conditions at any time.

5.1     To issue the ticket, the purchaser must log into ​ita-airways.com, enter the dedicated “Fiumicino – Linate Flight Pass” section and select “Book Flights”. When redirected to the platform, they must log in using their “Username” and “Password”, select “Book flights”, select the Flight Pass purchased, select the flight, date and time of departure, select the passenger receiving the ticket, and finally issue the ticket.

5.2     Tickets must be issued and used within the “Travel Period”.

5.3 You may change the date and time of your booked flight prior to departure, within the booking period (up to 1 hour before departure), upon payment of a €30.00 rebooking fee (ticket changes can only be made via the website and are subject to availability in the designated booking class).

5.4 Tickets issued cannot be canceled or refunded with the exception of airport taxes.

5.5  No fare in Economy Class on the Rome Fiumicino–Milan Linate Flight Pass Promotion includes free seat selection.
For full details, see “Seat Selection” under Additional Services on the page created to describe the service. If you do not purchase your preferred seat, the system will assign one free of charge during check-in, based on availability and operational and safety criteria.

5.6 Any ancillary services can be purchased directly on the ITA Airways website during check-in or, if available directly, at the airport.

6.1 The Terms and Conditions of the Rome Fiumicino – Milan Linate Flight Pass Promotion shall be governed by and construed in accordance with Italian law. ITA Airways and each passenger accept the non-exclusive jurisdiction of the Italian courts to resolve any disputes that may arise between them.

6.2 For anything not expressly provided for in these Terms and Conditions of the Rome Fiumicino – Milan Linate Flight Pass Promotion, please refer to the ITA Airways General Conditions of Carriage, the Website Terms of Use and the Privacy Policy, all available at ​ita-airways.com