CHECKED BAGGAGE
Each baggage can have a maximum size of 158 cm (the sum of height + width + depth) and a maximum weight of 23 or 32 kg, depending on the travel class and destination as detailed in the following table.
USEFUL INFORMATION
WARNING: For many flight destinations there are specific restrictions on the transportation of specific items, equipment or devices. In certain instances carrying these items in a country may result in the application of sanctions. For further information we kindly invite passengers to verify with the country’s consular authorities the existence of any possible restriction before departure.
CUSTOMS PROCEDURES:
In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.
We suggest that you put your own personal luggage tag on the baggage, including your contact information, so that you can be reached in the event of a problem.
Cardboard boxes may be accepted as checked baggage, provided they are labeled with the passenger's name, wrapped in cellophane and comply with the maximum allowed size.
Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number at least one day before flight departure.
Please note that, for safety reasons, each item of baggage may not weigh more than 32 kg.
ITA Airways 's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance.
If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE.
CUSTOMS PROCEDURES:
In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.
DECLARATION OF VALUE
ITA Airways 's liability limits for lost or damaged baggage do not cover damage to items of value, fragile or perishable items.
You may, if you wish, extend the coverage offered by ITA Airways by paying an additional fee for a “declaration of value” for which an excess baggage ticket is issued citing the number of the tag on the baggage containing the item(s) of value.
The liability limits for each piece of checked baggage, both on entirely domestic or international flights, can be increased to EUR 500 by paying EUR 50 for each piece of baggage. The EUR 500 would be paid out by the Customer Relations Office, together with the amounts required under applicable regulations.
The declaration of value is accepted at face value and without verification of the actual value of the contents of the baggage and cannot cover items that are not acceptable as baggage or that cannot fit in the baggage, as per the provisions of ITA Airways ’s General Conditions of Carriage. Passengers cannot make a declaration of value for less than the fixed amount offered by the Airline in accordance with the above.
ITA Airways cannot accept a declaration of value for checked baggage if it will be transported by another airline along any part of the flight itinerary.
EXCESS WEIGHT CHARGES (USA EXCLUDED)
The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).
1Values are in: EUR (from Europe, East Europe) or USD (from USA and/or any other country not listed before). The prices shown can vary based oh the point of origin of the travel.
EXCESS PIECE CHARGES
The following tables, divided by fare class, indicate costs for an extra piece of baggage or for a second or third piece of baggage.
ECONOMY LIGHT
Below are the costs for one piece of checked baggage and for a second or third piece of baggage:
- Hand baggage that exceeds the permitted weight or size or baggage to be put in the hold is subject to a payment, per direction for the first bag;
- In the case of onward travel with codeshare flights operated by Air France, KLM and Delta partners, the purchase of baggage is only possible at the airport (ticket offices and airport check-in) where the journey begins. The standard baggage allowance is applied for additional checked baggage;
- It is not possible to purchase baggage online or through call centers at the reduced fare for flights operated by other carriers or departing from the following airports: Tirana, Pantelleria, Lampedusa, Palma de Mallorca, Minorca, Split, Ibiza.
- The fares apply for each direction of travel (e.g. outbound trip and inbound trip).
- The price can vary based on the moment of purchase of the baggage service.
- Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number one day before flight departure.
ECONOMY CLASSIC
ECONOMY CLASSIC PLUS
ECONOMY FLEX
BUSINESS, PREMIUM ECONOMY E SUPERIOR
EXCESS SIZE CHARGES (USA EXCLUDED)
The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).
*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)
USA
EXCESS WEIGHT CHARGES
The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).
OVERSIZE CHARGES
The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).
*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)
ITEMS PROHIBITED IN THE HOLD
The following items are not permitted in checked baggage: electronic cigarettes, safety matches, small cigarette lighter (permitted only on one’s person) power banks, and spare lithium ion batteries.
Size, weight, and quantities on code share flights
For code share flights, the baggage policy of the Partner Carrier operating the flight applies throughout the travel itinerary if entirely operated by the Partner.
For more information on the baggage policy for connecting flights operated by different carriers, please contact the Customer Center.
The baggage policy of the marketing company, whose code is shown on the ticket, applies to all flights to/from the United States.
See the rules of our Partner Carriers:
Partner SkyTeam - Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern, CSA Czech Airlines, Delta Air Lines, Kenya Airways, KLM, Korean Air, MEA, Saudia, Tarom, Vietnam Airlines, Xiamen Air
Altri Partner - Air Baltic, Air Corsica, Air Serbia, Air Seychelles, All Nippon, Azal, Blue Air, Bulgaria Air, Croatia Airlines, Etihad Airways, GOL, Hainan, Kuwait Airlines, Luxair, Montenegro Airlines, Pegasus Airline, Royal Air Maroc, Royal Jordanian, SriLankan, Tap, Uzbekistan Airways, Virgin Australia
