Baggage

Everything you need to know about packing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem.

CHECKED BAGGAGE

Each baggage can have a maximum size of 158 cm (the sum of height + width + depth) and a maximum weight of 23 or 32 kg, depending on the travel class and destination as detailed in the following table.

Travel class Baggage
Light no baggage
Economy
1 x 23 kg
2 X 23 kg from/to Japan
Premium Economy 2 x 23 kg
Business 2 x 32 kg
Comfort (Rome-Milan) 2 x 23 kg

USEFUL INFORMATION

WARNING: For many flight destinations there are specific restrictions on the transportation of specific items, equipment or devices. In certain instances carrying these items in a country may result in the application of sanctions. For further information we kindly invite passengers to verify with the country’s consular authorities the existence of any possible restriction before departure. 

CUSTOMS PROCEDURES:

In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.

We suggest that you put your own personal luggage tag on the baggage, including your contact information, so that you can be reached in the event of a problem. 

Cardboard boxes may be accepted as checked baggage, provided they are labeled with the passenger's name, wrapped in cellophane and comply with the maximum allowed size. 

Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number at least one day before flight departure. 

Please note that, for safety reasons, each item of baggage may not weigh more than 32 kg. 

ITA Airways 's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance. 

If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE.

CUSTOMS PROCEDURES:

In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.

DECLARATION OF VALUE

ITA Airways 's liability limits for lost or damaged baggage do not cover damage to items of value, fragile or perishable items. 

You may, if you wish, extend the coverage offered by ITA Airways by paying an additional fee for a “declaration of value” for which an excess baggage ticket is issued citing the number of the tag on the baggage containing the item(s) of value.

The liability limits for each piece of checked baggage, both on entirely domestic or international flights, can be increased to EUR 500 by paying EUR 50 for each piece of baggage. The EUR 500 would be paid out by the Customer Relations Office, together with the amounts required under applicable regulations.

The declaration of value is accepted at face value and without verification of the actual value of the contents of the baggage and cannot cover items that are not acceptable as baggage or that cannot fit in the baggage, as per the provisions of ITA Airways ’s General Conditions of Carriage. Passengers cannot make a declaration of value for less than the fixed amount offered by the Airline in accordance with the above.

ITA Airways cannot accept a declaration of value for checked baggage if it will be transported by another airline along any part of the flight itinerary.

EXCESS WEIGHT CHARGES (USA EXCLUDED)

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination Excess weight1
Domestic flights 60 Eur / 75 Usd  / 90 Cad
Europe and North Africa (excl. Egypt) 60 Eur / 75 Usd / 90 Cad  
From Europe and North Africa to Egypt and viceversa 75 Eur /90 Usd / 110 Cad
From Europe and North Africa to Tel Aviv and viceversa 75 Eur / 90 Usd / 110 Cad
From Europe, North Africa, the Middle East to Tokyo, Sao Paulo, Buenos Aires and viceversa 100 Eur / 125 Usd / 150 Cad
Rest of the world 100 Eur /125 Usd / 150 Cad

1Values are in: EUR (from Europe, East Europe) or USD (from USA and/or any other country not listed before). The prices shown can vary based oh the point of origin of the travel.

EXCESS PIECE CHARGES

The following tables, divided by fare class, indicate costs for an extra piece of baggage or for a second or third piece of baggage.

ECONOMY LIGHT

Below are the costs for one piece of checked baggage and for a second or third piece of baggage:

Route

Excess piece charges

(1° piece of baggage)

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Price valid up to 8 days before departure  Price valid within 7 days before departure Price valid up to 8 days before departure  Price valid within 7 days before departure Price valid up to 8 days before departure  Price valid within 7 days before departure
Italy 60 Eur / 75 Usd / 90 Cad
70 Eur / 75 Usd / 105 Cad 
75 Eur / 85 Usd / 110 Cad 
85 Eur / 90 Usd / 125 Cad 180 Eur / 200 Usd / 265 Cad 200 Eur / 220 Usd / 295 Cad
Europe, Algeria, Morocco, Israel and Tunisia 70 Eur / 75 Usd / 110 Cad
80 Eur / 85 Usd / 120 Cad
85 Eur / 90 Usd / 125 Cad 95 Eur / 105 Usd / 140 Cad 200 Eur / 220 Usd / 295 Cad 220 Eur / 240 Usd / 295 Cad
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra 100 Eur / 120 Usd / 150 Cad 120 Eur / 140 Usd / 180 Cad 130 Eur / 150 Usd / 190 Cad 140 Eur / 160 Usd / 205 Cad 250 Eur / 280 Usd / 370 Cad 250 Eur / 280 Usd / 370 Cad
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto 120 Eur / 140 Usd / 180 Cad
140 Eur / 160 Usd / 205 Cad 
180 Eur / 200 Usd / 265 Cad 220 Eur / 240 Usd / 325 Cad 250 Eur / 280 Usd / 370 Cad 250 Eur / 280 Usd / 370 Cad
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco 130 Eur / 150 Usd / 190 Cad 150 Eur / 170 Usd / 220 Cad 190 Eur / 210 Usd / 280 Cad 230 Eur / 250 Usd / 340 Cad 250 Eur / 280 Usd / 370 Cad 250 Eur / 280 Usd / 370 Cad
  • Hand baggage that exceeds the permitted weight or size or baggage to be put in the hold is subject to a payment, per direction for the first bag;
  • In the case of onward travel with codeshare flights operated by Air France, KLM and Delta partners, the purchase of baggage is only possible at the airport (ticket offices and airport check-in) where the journey begins. The standard baggage allowance is applied for additional checked baggage;
  • It is not possible to purchase baggage online or through call centers at the reduced fare for flights operated by other carriers or departing from the following airports: Tirana, Pantelleria, Lampedusa, Palma de Mallorca, Minorca, Split, Ibiza.
  • The fares apply for each direction of travel (e.g. outbound trip and inbound trip).
  • The price can vary based on the moment of purchase of the baggage service.
  • Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number one day before flight departure.

ECONOMY CLASSIC

Route

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel   Airport and Online Check-in Other channel  
Italy 85 Eur / 90 Usd / 125 Cad
65 Eur / 75 Usd / 95 Cad
200 Eur / 220 Usd / 295  Cad
150 Eur / 170 Usd / 220 Cad
Europe, Algeria, Morocco, Israel and Tunisia 95 Eur / 105 Usd / 140 Cad
75 Eur / 85 Usd / 110 Cad
220 Eur / 240 Usd / 325 Cad 180 Eur / 200 Usd / 265 Cad
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra 140 Eur / 160 Usd / 205 Cad 120 Eur / 130 Usd / 180 Cad 250 Eur / 280 Usd / 370 Cad 200 Eur / 220 Usd / 295 Cad
Miami, Boston, Nuova Delhi, Malé, New York, Washington, Chicago, Toronto 220 Eur / 240 Usd / 325 Cad
150 Eur / 170 Usd / 220 Cad
250 Eur / 280 Usd / 370 Cad 200 Eur / 220 Usd / 295 Cad
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco 230 Eur / 250 Usd / 340 Cad 160 Eur / 180 Usd / 235 Cad
250 Eur / 280 Usd / 370  Cad 200 Eur / 220 Usd / 295  Cad

ECONOMY CLASSIC PLUS

Route

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel Airport and Online Check-in Other channel  
Italy ----
---- 
200 Eur / 220 Usd / 220  Cad
150 Eur / 170 Usd / 295 Cad
Europe, Algeria, Morocco, Israel and Tunisia ----
---- 220 Eur / 240 Usd / 325 Cad 180 Eur / 200 Usd / 265  Cad
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra 140 Eur / 160 Usd / 205 Cad 100 Eur / 110 Usd / 150 Cad 250 Eur / 280 Usd / 370 Cad 200 Eur / 220 Usd / 295  Cad
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto 220 Eur / 240 Usd / 325 Cad
120 Eur / 140 Usd / 180 Cad
250 Eur / 280 Usd / 370  Cad 200 Eur / 220 Usd / 295 Cad
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco 230 Eur / 250 Usd / 340 Cad 130 Eur / 145 Usd / 190  Cad
250 Eur / 280 Usd / 370  Cad 200 Eur / 220 Usd / 295 Cad

ECONOMY FLEX

Route

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel   Airport and Online Check-in Other channel  
Italy 85 Eur / 90 Usd / 125 Cad
55 Eur / 65 Usd / 85 Cad
200 Eur / 220 Usd / 295 Cad
150 Eur / 170 Usd / 220 Cad
Europe, Algeria, Morocco, Israel and Tunisia 95 Eur / 105 Usd / 140 Cad
60 Eur /75 Usd / 90 Cad
220 Eur / 240 Usd / 325 Cad 180 Eur / 200 Usd /265 Cad
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra 140 Eur / 160 Usd / 205 Cad 90 Eur / 100 Usd / 135 Cad 250 Eur / 280 Usd / 370 Cad 200 Eur / 220 Usd / 295 Cad
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto 220 Eur / 240 Usd / 325 Cad
100 Eur / 110 Usd / 150 Cad
250 Eur / 280 Usd / 370 Cad 200 Eur / 220 Usd / 295 Cad
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco 230 Eur / 250 Usd / 340 Cad 110 Eur / 125 Usd / 165  Cad
250 Eur / 280 Usd / 370  Cad 200 Eur / 220 Usd / 295  Cad

BUSINESS, PREMIUM ECONOMY E SUPERIOR

Route

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel  
Italy 200 Eur / 220 Usd / 295 Cad
150 Eur / 170Usd / 220 Cad
Europe, Algeria, Morocco, Israel and Tunisia 220 Eur / 240 Usd / 325 Cad 180 Eur / 200 Usd / 265 Cad
Cairo, Amman, Beirut, Tripoli, Jeddah, Riyadh, Dakar, Dubai and Accra 250 Eur / 280 Usd / 370 Cad 200 Eur / 220 Usd / 295  Cad
Miami, Boston, New Delhi, Male, New York, Washington, Chicago, Toronto 250 Eur / 280 Usd / 370 Cad 200 Eur / 220 Usd / 295 Cad
Los Angeles, Buenos Aires, Rio de Janeiro, Sao Paulo, Tokyo, San Francisco 250 Eur / 280 Usd / 370  Cad 200 Eur / 220 Usd / 295 Cad

EXCESS SIZE CHARGES (USA EXCLUDED)

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
Domestic flights 60 Eur/ 75 Usd / 90 Cad 
Europe, North Africa and Egypt 80 Eur / 100 Usd / 125 Cad
Rest of the world 300 Eur / 370 Usd / 450 Cad

*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)

 

USA

EXCESS WEIGHT CHARGES

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination Excess charge*
All (except Egypt) 100 Usd / 85 Eur / 125 Cad
To/from Egypt 200 Usd / 150 Eur / 220 Cad

OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
All 300 Usd / 250 Eur / 340 Cad

*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)

 

ITEMS PROHIBITED IN THE HOLD

The  following items are not permitted in checked baggage: electronic cigarettes, safety matches, small cigarette lighter (permitted only on one’s person) power banks, and spare lithium ion batteries.

Size, weight, and quantities on code share flights

For code share flights, the baggage policy of the Partner Carrier operating the flight applies throughout the travel itinerary if entirely operated by the Partner. 

For more information on the baggage policy for connecting flights operated by different carriers, please contact the Customer Center. 

The baggage policy of the marketing company, whose code is shown on the ticket, applies to all flights to/from the United States.

See the rules of our Partner Carriers:

Partner SkyTeam - Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China EasternCSA Czech Airlines, Delta Air Lines, Kenya Airways, KLM, Korean Air, MEA, Saudia, Tarom, Vietnam Airlines, Xiamen Air

Altri Partner - Air Baltic, Air CorsicaAir Serbia, Air Seychelles, All Nippon, Azal, Blue Air, Bulgaria Air, Croatia Airlines, Etihad Airways, GOL, Hainan, Kuwait Airlines, Luxair, Montenegro Airlines, Pegasus Airline, Royal Air Maroc, Royal Jordanian, SriLankan, Tap, Uzbekistan Airways, Virgin Australia

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