Please be informed that in the coming days we will be carrying out a major update to our sales systems, aimed at improving your travel experience and offering ever more innovative and personalized services. In order to complete the update, some features will be temporarily unavailable.
You can find the operational details below::
ISSUING / CHANGING TICKETS
From 00:01 (CET) on 22 November and for the following 24 hours, tickets will only be issued and/or changed at airport ticket offices for flights departing between 22 and 25 November.
ANCILLARY FLIGHT SERVICES
During this time, it will only be possible to buy and/or change ancillary flight services (e.g. seat selection, lounge access, upgrades, etc.) at airport ticket offices and at our check-in desks.
CHECK-IN AND FLIGHT SCHEDULES
Online and airport check-in will remain available as usual.
The sales system upgrade will not result in any change in flight schedules.
We wish to apologize for any inconvenience this may cause and to thank you for your understanding.
