You may obtain an accessible copy of DOT’s regulations implementing the Air Carrier Access Act, at 14 CFR Part 382, by any of the following means:
- for calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY);
- by telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY);
- by mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590;
- on the Aviation Consumer Protection Division's Web site.