Contacts and assistance

Useful contact information to meet your needs

CUSTOMER CENTER FROM ITALY AND FROM ABROAD

 

The following phone numbers are available:

From Italy and abroad, you can reach us at the phone number +39 06 85960020 (*), available every day from 7:00 AM to 10:00 PM (Italian time).

For Assistance (e.g., Unaccompanied Minors, Pets in Hold and Cabin, Special Baggage, etc.) and Medical Assistance, the service is available Monday-Friday (9:00 AM-8:00 PM), Saturday, Sunday, and holidays (9:00 AM-5:00 PM).

(*) The cost of the call may vary depending on your phone provider.

From Malta

+356 2778 0221* (from Monday to Friday from 09:00 am to 06:00 pm)
*Available in Malta at the price of the regular rate, which varies on the basis of one's plan for calls to landlines.

Are you a Volare member and need assistance? Do not hesitate to contact the customer service dedicated to you.

 

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