Contacts and assistance

Useful contact information to meet your needs

  CALL CENTER
ALBANIA +355 45300932
(basic rate for a standard call)

Service available in Italian/English
Opening hours: daily from 8:00 am to 7:00 pm
ARGENTINA +54 1152527167
(toll-free number)

Service available in Italian/English/Spanish
Opening hours: Monday - Friday from 9:00 am to 6:00 pm; Saturday\Sunday from 9:00 am to 1:00 pm
AUSTRALIA +61 1300551080

Service available in English
Opening hours: daily from 9:00 am to 5:00 pm; 
BELGIUM +32 2 588 09 30
(basic rate for a standard call)

Service available in Italian/English/French/Dutch
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
BRAZIL

+55 8008913756
(toll-free number)
Service available in Italian/English/Portuguese
Opening hours: daily H24

WhatsApp support for people who are deaf or mute:
(+55) 11 51285380
(number for hearing-impaired clients, service available only in Portuguese)
Opening hours: daily H24

CANADA

+1 866-725-7077
(toll-free number)

Service available in Italian/English
Opening hours: daily H24

Service available in French
Opening hours: daily from 9:00 am to 8:00 pm

EGYPT +201 501718072
(basic rate for a standard call)


Service available in Italian/English
Opening hours: from Saturday to Thursday from 8:30 am to 6:00 pm
FRANCE +33 1 73 43 12 80
(basic rate for a standard call)


Service available in Italian/English/French
Opening hours: Monday - Friday from 8:00 am to 8:00 pm, Saturday\Sunday from 9:00 am to 7:00 pm
GERMANY +49 6966102730
(basic rate for a standard call)


Service available in Italian/English/German
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
JAPAN

+81345400996
(basic rate for a standard call)


Service available in Italian/English/Japanese
Opening hours: Monday - Friday from 9:00 am to 5:00 pm

GREECE +30 21 1199 3880
(basic rate for a standard call)


Service available in Italian/English/Greek
Opening hours: Monday - Friday from 9:00 am to 6:00 pm
INDIA 000 8000 503336
(toll-free number)


Service available in Italian/English
Opening hours: daily H24
ISRAEL +972 43501111
(basic rate for a standard call)


Service available in Italian/English
Opening hours: daily H24
ITALY


+39 06 85960020  (*)

Service available daily

Opening hours: from 07:00 am to 10 pm (italian time

From Italy and abroad 

MALTA +356 2778 0221
(basic rate for a standard call)


Service available in Italian/English
Opening hours: Monday - Friday from 9:00 am to 6:00 pm
NETHERLANDS +31 85 208 6740
(basic rate for a standard call)


Service available in Italian/English/Dutch
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
NEW ZELAND

+64 0800003339

Service available in English
Opening hours: daily from 9:00 am to 5:00 pm; 

UNITED KINGDOM +44 1904 211300
(basic rate for a standard call)


Service available in Italian/English
Opening hours: Monday - Friday from 8:00 am to 10:00 pm, Saturday\Sunday from 8:00 am to 9:00 pm
SPAIN +34 900 861 690
(toll-free number)


Service available in Italian/English/Spanish
Opening hours: Monday - Friday from 9:00 am to 8:00 pm
SWITZERLAND +41 43 508 52 30
(basic rate for a standard call)

Service available in Italian/English/German/French
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
TUNISIA +216 31320646
(basic rate for a standard call)


Service available in Italian/English/French
Opening hours: Monday - Friday from 9:00 am to 4:00 pm
USA +1 877-793-1717
(toll-free number)


Service available in Italian/English
Opening hours: daily H24
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