Contacts and assistance

Useful contact information to meet your needs

CUSTOMER CENTER FROM THE UK, ITALY AND FROM ABROAD

The following phone numbers are available:

From the UK

+44 1904 211300* (from Monday to Friday from 08:00 am to 10:00 pm; Saturday/Sunday from 08:00 am to 09:00 pm)
*Available in the UK at the price of the regular rate, which varies on the basis of one's plan for calls to landlines

From Italy and abroad, you can reach us at the phone number +39 06 85960020 (*), available every day from 7:00 AM to 10:00 PM (Italian time).

For Assistance (e.g., Unaccompanied Minors, Pets in Hold and Cabin, Special Baggage, etc.) and Medical Assistance, the service is available Monday-Friday (9:00 AM-8:00 PM), Saturday, Sunday, and holidays (9:00 AM-5:00 PM).

(*) The cost of the call may vary depending on your phone provider.
 

Are you a Volare member and need assistance? Do not hesitate to contact the customer service dedicated to you.

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