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Volare

OUR PROMOTIONS

MEMBER GET MEMBER PROMOTION

Terms and conditions

1. The Member Get Member Promotion (the "Promotion") is organized by Volare Loyalty S.p.A. and Italia Trasporto Aereo S.p.A. ("ITA Airways") and allows existing Volare Members (meaning both Adult Members and Minor Members, as defined in the Volare Program Rules) (each an "Inviter" and collectively "Inviters") to earn the right to earn Non-Qualifying Volare Points ("NQ") by inviting individuals to (a) enroll as Volare Members (each an "Invitee" and collectively "Invitees") in the Volare Program and (b) complete an Eligible Transaction (as defined in Section 7 below). In these terms and conditions, the Inviters and Invitees shall collectively be referred to as 'Participants'.

2. This Promotion begins on May 20, 2024 and ends on June 17, 2024, unless extended. ("Promotion Entry Period").

3. All Volare members at the start of the Promotion Entry Period are eligible to participate as Promotion Inviters.

4. Inviters may participate in this promotion by providing Invitees with an invitation code, which can be viewed in the Volare Personal Area by accessing it via the web only. Invitees must then register for Volare using the above details and within the promotional entry period. Each Invitee must also complete a Qualifying Transaction as defined in Section 7 below between 20 May 2024 and 30 September 2024 (the "Qualifying Transaction Period").

5. The Inviter will receive 2,000 NQ Volare points provided the following conditions are met:

a.  Invitees must successfully register as a new Volare member by entering the invitation code provided by the Inviter in the 'INVITE CODE' section of the web or app registration form at https://www.ita-airways.com/ within the Promotion Entry Period.

b.  Once the registration has been completed, the Invitee will receive a welcome email from Volare containing their Volare membership number.

c.  The Invitee must then make a Qualifying Transaction using their new Volare membership number within the Qualifying Transaction Period.

6. Regardless of the number of Invitees, each Inviter may earn up to a maximum of 10,000 NQ Volare Points from the Promotion, equivalent to 5 Invitees making a Qualifying Transaction during the specified Eligibility Period.

7. A Qualifying Transaction is the following transaction:

a.  Take a flight sold and operated by ITA Airways on https://www.ita-airways.com/ between May 20, 2024 and September 30, 2024 ("Qualifying Transaction").

Please note that in order to complete the Qualifying Transaction, the Invitee must provide his or her Volare Card number at the time of ticket purchase or at the time of check-in if the flight was purchased on a flight sold and operated by ITA Airways prior to enrollment in the Volare Program. It should also be noted that any flight purchased and used for the purpose of the Qualifying Transaction may not be purchased on a cash/points basis.

8. Volare reserves the right, in its sole and absolute discretion, to change, modify, terminate or otherwise alter these terms and conditions, and will notify participants of such changes in the same manner as it announced the promotion.

9.  Volare reserves the right to verify the eligibility and identity of Inviters and Invitees to participate in the Promotion. The deletion of an account belonging to an Inviter or an Invitee automatically excludes their participation in the Promotion.

10. Enrollment in the Volare Program by Invitees must be made in accordance with the enrollment process set forth in the Volare Program Rules. Volare NQ points must be used in accordance with the terms and conditions of the Volare program, available at https://www.ita-airways.com/it_it/volare/theprogram/regulations.html.

11. For both Inviters and Invitees, the NQ Volare points earned under this promotion will be credited to their Volare accounts within 60 days of the Invitee's use of a ticket on a flight sold and operated by ITA Airways.

12. Inviters may submit an unlimited number of Invitees, subject to the maximum number of NQ Volare Points that may be earned as set out in Section 6 above. Inviters shall not be deemed to have made a successful referral if the Invitee is an existing Volare member.

13. Each Volare member can only have one Volare membership account. Any fraudulent or duplicate Volare account, including the original Volare account, will be suspended and excluded from the promotion.

14. By participating in the Promotion, each participant agrees that any personal data submitted (including his/her name, Volare Code and email address) may be collected, used or otherwise processed (collectively, "Processed") by Volare for the purposes of the Promotion. Participants' personal information will be processed in accordance with Volare's Privacy Policy.

15. In relation to any referral, the Invitee represents and warrants that he or she did not improperly obtain the Invitation Code from the Inviter.

16. Companies and other legal entities are not eligible to enter the promotion.

17. By participating in the Promotion, each participant agrees to comply with and be bound by these terms and conditions. Failure to comply with or breach of any of these Terms and Conditions may result in disqualification at any stage of the Promotion.

OUR PAST PROMOTIONS

PROMOTION: LIVE EASTER TO THE FULL WITH OUR VOLARE PARTNERS

All members of the Volare program can take advantage of our Easter promotion, offered by select Volare partners from 03/04/2024 to 04/01/2024.

Find out more about Volare partner offers below:

Visit the pages dedicated to our partners on the official website to check out the dates of validity and details of each promotion.

VOLARE BIRTHDAY: TRIPLE POINTS PROMOTION

Terms and conditions

The triple points are considered as non-qualifying.

The promotion is valid exclusively on flights sold and operated by ITA Airways, booked in the period between March 1, 2024 and March 31, 2024 to fly towards any destination by May 31, 2024 (last permitted return date).

To avail yourself of the promotion you must be a member of the Volare program.

Passengers with group bookings are included in the promotion.

Points will be credited within 60 days following the date of the flight.

VALENTINE’S DAY PROMOTION WITH THE VOLARE PROGRAM PARTNERS

All members of the Volare program can take advantage of our Valentine's Day promotion, offered by select Volare partners from 01/02/2024.

Find out more about Volare partner offers below:

Visit the pages dedicated to our partners on the official website to check out the dates of validity and details of each promotion.

CHRISTMAS PROMOTION WITH THE VOLARE PROGRAM PARTNERS

All members of the Volare program can take advantage of our Christmas promotion, offered by select Volare partners from 11/28/2023.

Find out more about Volare partner offers below:

Visit the pages dedicated to our partners on the official website to check out the dates of validity and details of each promotion.

TRIPLE POINTS PROMOTION ON INTERCONTINENTAL FLIGHTS

Customers registered in the Volare program, who take one or more flights sold and operated by ITA Airways (excluding flights sold in code-share) between 10/20/2023 and 12/31/2023 to and from an intercontinental destination, will receive triple Volare points.

The promotion applies to one-way and return flights sold and operated by ITA Airways, and only to the direct routes covered by the promotion. For bookings that include routes not covered by the promotion, points will only be credited for the included routes. For instance, on the Milan-Rome-Rome-Boston route (with a layover in Rome), points will be credited only for the Rome-Boston leg. Triple points will be considered non-qualifying.

Passengers with group bookings are included in the promotion.

Below are the destinations covered by the promotion:
Boston, Buenos Aires, New Delhi, San Francisco, São Paulo, New York, Los Angeles, Miami, Malé, Rio de Janeiro, Tokyo, Washington.

Points will be credited within 45 days following the date of the flight.

BACK TO WORK PROMOTION WITH THE VOLARE PROGRAM PARTNERS

All members of the Volare program can take advantage of our Back to Work promotion,  offered by Volare’s partners from 03/10/2023.

Find out more about Volare partner offers below:

Visit the pages dedicated to our partners on the official website to check out the dates of validity and details of each promotion.

DESTINATIONS THAT MAKE YOU FLY: ITA NETWORK

All customers signed up for the Volare program who purchase one or more flight – sold and operated by ITA Airways – between 26/07/2023 and 30/07/2023 flying between 01/08/2023 and 30/09/2023 on all ITA Airways routes, will receive double Volare points.

The promotion is valid on routes sold and operated by ITA Airways throughout the network. Double points will be considered non-qualifying.

Passengers with group bookings are included in the promotion.

Points will be credited within 45 days following the date of the flight.

INVITE YOUR FRIENDS

Due to serious technical reasons, the initiative ended earlier than the originally announced deadline. If, as a result of ongoing checks, fraudulent conduct by third parties is identified, the Company reserves the right to take action against those responsible to protect its interests.


Via the function "Invite your friends" found in your personal area, all Volare members who invite their friends to join the ITA Airways loyalty program will have the opportunity to collect points.

For each successful sign-up, until 30/07/2023 you will receive 1,000 Volare points and your friend 2,000 points

The points will be awarded to the first ten friends to complete their registration after receiving the invitation. You can continue to invite other friends after the first ten, but no further bonus points will be allocated for either the sender or recipient of the invitation.

The bonus points will be considered non-qualifying.

Points will be credited from 48 hours after the promotion ends.

LIVE SUMMER TO THE FULL WITH OUR LATEST VOLARE PARTNER OFFERS

All members of the Volare program can take advantage of our summer promotion, offered by Volare’s partners  from 15/06/2023 to 15/07/2023.

Find out more about Volare partner offers below:

To find out more about the offers, visit the relevant partner's page on ITA’s official website .

THE SUSTAINABLE FLIGHT CHALLENGE 2023

All Volare passengers holding a ticket for one of the flights included in the Challenge who perform at least one of the following sustainable actions will receive additional Volare points:

  • Check-in online: 2000 points
  • Green mobility, i.e. reaching the airport via sustainable means of transport: 2000 points
  •  Offsetting CO2 emissions through the Chooose platform: 2000 points

 

Performing at least two sustainable actions will earn the passenger 3000 bonus points.

 

IN ORDER TO RECEIVE THE BONUS POINTS YOU NEED TO:

  • Be registered in the Volare program, the ITA Airways loyalty program
  • Hold a ticket for the flights Fiumicino-Miami or Miami-Fiumicino departing on 20 May 2023, or for the flights Fiumicino-Barcelona or Barcelona-Fiumicino departing on 28 May 2023
  • Take one of the above flights
  •  (for bonus points relating to the online check-in) check-in via the app or website
  • (for bonus points relating to the choice of sustainable transport to/from the airport) reach the airport or final destination after landing by means of public transport, car-sharing, car-pooling or a hired electric auto/scooter, and email a copy of the receipt to segreteria.volare@ita-airways.com by 15/06/2023
  • (for bonus points relating to offsetting the CO2 emissions of the flights specified above) make the offset through the ITA Airways | Chooose platform at the link https://ita-airways.chooose.today/  and email a copy of the receipt to segreteria.volare@ita-airways.com by 15/06/2023
  • Send the email from the address used to register for the Volare program

 

  • BE REGISTERED IN THE VOLARE PROGRAM IN ORDER TO RECEIVE THE BONUS POINTS
  • As from 30/06/2023, the Volare bonus points will be credited to the personal account of the passenger registered in the Volare program who took the flight
  • Bonus points are non-qualifying points
  • To find out more about Volare, please see the regulations

PROMOTION: EASTER WITH VOLARE PROGRAM PARTNERS

All customers signed up to the Volare program can take advantage of our Easter promotion involving the commercial partners of Volare for the period from 27/03/2023 to 16/04/2023.

Below, you can find all the details of the offers of our Volare partners:

  • Choose AVIS, BUDGET or MAGGIORE for your car hire services and earn double Volare points
  • Enjoy the spring promotion from QUIXA and earn extra Volare points on car and motorbike policies

Visit the webpages of our partners on our official website to find out the details of the promotion.

 

PROMOTION: INVITE YOUR FRIENDS

Via the function "Invite your friends" found in your personal area, all Volare members who invite their friends to join the ITA Airways loyalty program will have the opportunity to collect points.

For each successful sign-up, until 04/09/2023 the sender and recipient of the invitation will receive 1,000 Volare points each.*

The points will be awarded to the first ten friends to complete their registration after receiving the invitation.  You can continue to invite other friends after the first ten, but no further bonus points will be allocated for either the sender or recipient of the invitation.

The 1,000 bonus points will be considered non-qualifying.

Points will be credited from 48 hours after the promotion ends.

*The initiative is for Volare members who did not join the previous similar promo ("Invite Your Friends" 29/11/2022 - 02/01/2023) or who joined but did not have the opportunity to use the full amount of invitations available to them. This means that in the latter case, points awarded will be limited to the remaining invitations, with a maximum total of ten recipients to complete their registration.

 

VOLARE BIRTHDAY: DOUBLE POINTS PROMOTION

All customers enrolled in the Volare program who take one or more flights sold and operated by ITA Airways to all destination during the period between 1 March 2023 and 31 March 2023 (last allowed return) will receive double Volare points.

The points are to be considered qualifying and non-qualifying.

VOLARE BIRTHDAY: WELCOME BONUS 2,000 POINTS

Everyone who signs up for the Volare loyalty program during the period from 24 February 2023 to 31 March 2023 is eligible for the promotion.

The Welcome Bonus is awarded once you have completed your registration and amounts to 2,000 qualifying and non-qualifying points.

The points will be credited by 31 March 2023.

The promotion cannot be combined with other welcome bonuses.

PROMOTION: DOUBLE VOLARE POINTS ON SELECTED ROUTES

All members of the Volare program purchasing one or more flights sold and operated by ITA Airways between 26/01/2023 and 28/02/2023 to fly within 28/02/2023 on selected routes and to specific destinations, will earn double Volare points.

The promotion is only valid on the single route involved in the promotion. For bookings including routes outside the scope of the promotion, points will be credited only for the flights within the promotion scope.

Double points will be considered qualifying and non qualifying.

The promotion includes passengers with group bookings.

Following is the list of the routes included in the promotion:

 

INTERCONTINENTAL:

  • Rome - Tokyo
  • Rome - Miami
  • Miami - Rome
  • New York - Rome
  • New York – Milan Malpensa

INTERNATIONAL:

  • Paris Charles de Gaulle - Milan Linate
  • Paris Orly - Milan Linate
  • Düsseldorf - Milan Linate
  • Rome - Sofia
  • Frankfurt - Milan Linate
  • London City - Milan Linate
  • Milan Linate - Paris Orly
  • Algiers - Rome
  • Milan Linate - Stuttgard
  • Rome - Nice
  • Bruxelles - Milan Linate
  • Amsterdam - Rome
  • Rome - Geneva
  • Amsterdam - Milan Linate
  • Rome - Tirana
  • London Heathrow - Milan Linate
  • Paris Charles de Gaulle - Rome
  • Rome - London Heathrow
  • Rome - Tel Aviv

DOMESTIC:

  • Bologna - Rome
  • Milan Linate - Pescara
  • Bari - Milan Linate
  • Rome - Florence
  • Rome - Genoa
  • Rome - Turin
  • Rome - Milan Linate
  • Rome - Naples
  • Milan Linate - Palermo
  • Rome - Olbia
  • Rome - Reggio Calabria
  • Milan Linate – Lamezia Terme
  • Rome – Lamezia Terme
  • Alghero - Milan Linate
  • Brindisi - Rome
  • Rome - Trieste
  • Rome - Venice
  • Milan Linate - Naples

Points will be credited within 45 days from the flight date.

PROMOTION: VALENTINE'S DAY WITH THE VOLARE PROGRAM PARTNERS

All customers signed up to the Volare program can take advantage of our St. Valentine's Day promotion involving commercial partners of Volare for the period 06/02/2023 to 19/02/2023.

Below, you can find all the details of the offers of our Volare partners:

  •   Choose AVIS, BUDGET or MAGGIORE for your car hire services and enjoy double Volare points
  • Spoil yourself in one of the BEST WESTERN hotels situated in Italy and earn double Volare points
  •  Use airport parking with easy-Parking and ROME AIRPORTS and earn double Volare points

Visit the webpages our partners on our official website to find out the details of the promotion.

 

PROMOTION: CHRISTMAS WITH THE VOLARE PROGRAM PARTNERS

All members of the Volare program will benefit from our Christmas promotion that involves Volare commercial partners in the period between December 05, 2022 and January 05, 2023.

Please find below Volare's partners offers:

·        Rent with AVIS, BUDGET or MAGGIORE during your Christmas travels and get Double Volare Points

·        Take advantage of the Christmas promotion of QUIXA and collect Extra Volare Points on car and motorbike policies

·        Spend your holidays with BEST WESTERN  in Italia and earn Double Volare Points

·        Park at the airport with easy Parking and AEROPORTI DI ROMA and obtain Double Volare Points

Visit each partner's website on our official page to find out the details of the offer.

The points will be considered as non-qualifying.

 

INVITE YOUR FRIENDS

Through the appropriate "Invite your friends" function in the personal area, all Volare members who invite their friends to join the ITA Airways loyalty program will have the opportunity to accumulate points.

For each successful registration, until 02/01/2023 both the sender and recipient of the invitation will receive 1,000 Volare points.

The points will be awarded to the first ten friends who complete their registration after receiving the invitation.You can continue to invite other friends after the first ten, but no further bonus points will be allocated for either the sender or recipient of the invitation.

The 1,000 bonus points will be considered non-qualifying.

The points will be credited 48 hours after the end of the promotion.

CHRISTMAS IS COMING: 3,500 POINTS PROMOTION

All customers enrolled in the Volare program who already own or have purchased a flight both sold and operated by ITA Airways to fly in the period from 15/11/2022 to 15/12/2022 to any destination, will receive 3,500 Volare points

Points will be credited only for the first ticket flown in the indicated period.          

The points are to be considered qualifying and non-qualifying.

Passengers with group bookings are excluded from the promotion.

ITA AIRWAYS' ANNIVERSARY: DOUBLE VOLARE POINTS PROMOTION

All clients registered in the Volare program who purchase one or more flights sold and operated by ITA Airways between 15/10/2022 and 15/11/2022 to flight in the period between 15/10/2022 and 31/12/2022 (last return date) will obtain double Volare points.

Double points will be considered as qualifying and non qualifying.

STATUS MATCH SUMMER 2022: SUMMARY CONDITIONS

1) It is possible to participate in the Volare - ITA Airways status match campaign from 2 August to 30 September 2022.

2) To participate you must:

- join the ITA Airways Volare program, if you are not already a member.
- be in possession of an airline ticket in your own name which is simultaneously sold and operated by ITA Airways. Only tickets with a travel date after 2 August 2022 will be admitted.
- be in possession of a premium card of a loyalty program of one of the airlines listed below. Valid cards and cards expiring in 2019-2020-2021-2022 will be accepted. Only cards on which the applicant's name and surname are written in Latin characters, as shown on their identity document, will be considered valid.

  • Alitalia – Millemiglia
  • Air India – Flying Returns
  • American Airlines – Aadvantage
  • ANA – Mileage club
  • Avianca - LifeMiles
  • British Airways - Executive Club
  • Cathay Pacific – Marco Polo Club
  • EL Al - Matmid
  • Emirates – Skywards
  • Gol Airlines - Smiles
  • Iberia – Iberia Plus
  • Japan Airlines – Jal Mileage Bank
  • Latam – Latam Pass
  • Lufthansa – Miles and More
  • Qatar Airways- Privilege Club
  • Royal Jordanian – Royal Club
  • Singapore Airlines – KrisFlyer
  • Swiss Air – Miles & More
  • TAP – Miles & Go
  • Turkish Airways – Miles & Smile
  • United Airlines - Mileage plus
  • Vistara – Club Vistara

- request the matching of their status in the manner described below.

3) Only members belonging to the premium clubs can join the Status Match campaign (clubs not accessible with the sole registration to the program, for example Ulisse, Freccia Alata, Freccia Alata Plus, Silver, Gold, Platinum, Frequent Traveler, Senator, HON Circle). Those who have already joined the previous editions of the same campaign and who have already been granted access to one of our exclusive clubs as provided therein will not be able to take part in this Status Match campaign.

4) The new status and the related digital card will be recognized in the ITA Airways systems as soon as the matching process has been completed and the members will receive a service communication via email confirming this recognition within 60 days of the request.

5) In case of failure to match the status, the members will receive an email to inform them of the negative result.

6) Any requests that do not include all the requested data or that are accompanied by illegible documentation will not be processed.

How to request a Status Match?

Request a Status Match and join one of our exclusive clubs by completing two simple steps:

1) If you haven't already subscribed, sign up to the Volare program

2) Send an email from the address with which you signed up for the Volare program to statusmatch@ita-airways.com following the instructions below:

a.   Contained in the subject of the email: Status Match 2022

b.   Listed in the text of the email: Full name; "Program of origin" and "Status of origin" (e.g. Miles & More – HON Circle); Volare Frequent Flyer number, ticket number (according to the criteria listed in point 2 of the summary conditions)

c.   Please attach a legible copy of your current valid Frequent Flyer program card (digital or physical) and a copy of your identity card¹  (pdf, jpg format)

Your Status Match request will be reviewed and you will be sent a email to confirm if your status has been recognized within 60 days.

¹ The data on the identity card will not be processed but will be used exclusively to verify that the name and surname shown on it match those on the loyalty card.

Privacy Status Match Policy

STATUS MATCH SPRING 2022: SUMMARY CONDITIONS

1) The initiative is for members belonging to the premium tier of the Frequent Flyer Programs of the following selected airlines:

  • Alitalia – Millemiglia
  • American Airlines – Aadvantage
  • ANA – Mileage club
  • British Airways - Executive Club
  • EL Al - Matmid
  • Emirates – Skywards
  • Iberia – Iberia Plus
  • Lufthansa – Miles and More
  • Qatar Airlines - Privilege Club
  • Royal Jordanian – Royal Club
  • Singapore Airlines – KrisFlyer
  • Swiss Air – Miles & More
  • TAP – Miles & Go
  • Turkish Airways – Miles & Smile
  • United Airlines - Mileage plus

2) From 15 March to 15 April 2022, members can participate in the Status Match campaign by registering for the Volare program of ITA Airways (if they are not already members) and request for us to match their current status within another loyalty program so they can access one of our exclusive clubs.

3) The Status Match campaign can only be joined by members belonging to premium tiers (tiers not accessible simply by signing up to the program, e.g.  Ulisse, Freccia Alata, Freccia Alata Plus, Silver, Gold, Platinum, Frequent Traveller, Senator, HON Circle). Those who have already joined the previous edition of the same campaign and who have already been granted access to one of our exclusive clubs as provided therein will not be able to take part in this Status Match campaign.

4) The new status will be recognized in ITA Airways systems as soon as the matching process is completed and the members will receive a service communication via email confirming this recognition by 15/05/2022.

5) If the status is not matched, you will receive an email of negative result no later than 15/05/2022 in which it will be specified which guidelines indicated in the regulation have not been followed.

6) The new status will be available and visible to members as soon as the process is completed matching process and by 15/05/2022.

7) The digital card will be available and visible to members as soon as the matching process is completed and at latest by 15/05/2022.

8) Membership of the exclusive club recognized under this Status Match campaign will be valid for 1 (one) calendar year starting from 15/04/2022.

9) Any requests that do not include all the requested data or that are accompanied by illegible documentation will not be processed

 

PROMOTION: DOUBLE POINTS

All clients registered in the Volare program who purchase a flight sold and operated by ITA Airways between 01/03/2022 and 31/03/2022 scheduled to fly in the period between 01/03/2022 and 31/08/2022 (last return date) will obtain double Volare points.

Double points will be considered qualifying and non-qualifying and will be credited by September 31, 2022.

PROMOTION: 10,000 POINTS WELCOME BONUS

Eligible for the promotion are all those who sign up for the Volare loyalty program by November 15, 2021, and who have purchased one round-trip flight or two single-trip flights scheduled to take place by December 31, 2021.

The Welcome Bonus is awarded once you have completed your registration and amounts to 10,000 qualifying and non-qualifying points.

The points will be credited by 28/02/2022.

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