Planning a vacation or a work trip in Europe? Imagine arriving at your desired destination straight from your city effortlessly, quickly and with no traffic stress, all with the help of a combined ticket.
Thanks to AccesRail you can now purchase your plane and train journeys in a combined ticket and travel to a large number of cities, moving effortlessly from train to plane and back again.
From the main train stations of Europe you can reach the airport, enjoy a comfortable plane ride and disembark directly at your final destination in Italy or elsewhere in Europe. Here you can find all of the connection options!
For example, you can depart from Padua with a Trenitalia high-speed train and arrive at the train station at Rome Fiumicino, then check in at the dedicated desk to fly to London and make your way to Edinburgh: all with just one combined ticket!
The dedicated check-in desk at the Fiumicino station can be used by all ITA Airways passengers that have a combined train and plane ticket, except for those traveling directly to the USA and Israel that, due to an express request from the authorities of the destination countries, will have to check in at the desks at the departure terminal.
Want to know more? Find out all the details to book your trip!
WHAT ARE THE ADVANTAGES OF FLYING WITH ACCESRAIL?
- It enables you to combine air routes with train trips, enlarging the current coverage of the ITA Airways destination network.
- Buy a combined ticket with a single transaction.
WHERE CAN I PURCHASE TICKETS?
You can buy tickets on ita-airways.com, our app, at travel agents, IT Airways ticket offices at the airport or via our Customer Center.
HOW CAN I BUY TICKETS?
To buy your plane + train ticket on our website or app, please follow these simple steps:
- Search for the city of departure and your destination, select the class of service; at the moment, service class can only be selected for the flight part of the journey;
- Select your itinerary and purchase a single ticket that includes both travel options.
For the train trip, you should check the Terms and Conditions of individual train operators. Terms and Conditions of the train transportation are separate and distinct from those of the air transportation.
CAN YOU PURCHASE A DUAL TICKET FOR A DOMESTIC FLIGHT?
No, it is only possible to use the service for international and intercontinental flights. Domestic routes are not included.
WILL I ONLY CHECK IN ONCE?
No, you have to check in twice, separately, and you will be sent two boarding cards, one for the plane journey, one for the train journey.
For your plane trip
You should check in via ITA Airways channels 48 hours prior to departure time for international flights and 24 hours prior to departure for intercontinental flights. If you want, it is also possible to check in at the check-in desk dedicated to intermodal passengers continuing on flights operated by ITA Airways, found at the train station at Rome Fiumicino Airport. This desk is not available for passengers whose final destination is the USA and/or Israel, who should check in at the desks at the departure terminal.
For your train trip
Log in 72 hours prior to departure to the website Accesrail, insert your ticket number or ITA Airways PNR and check in. Once you have completed the operation, you will receive the boarding card for your train trip.
CAN I CHECK IN FOR MY PLANE TRIP AT THE TRAIN STATION?
The service is only available at the Rome Fiumicino Airport train station and will be dedicated to all passengers in possession of a Trenitalia high-speed ticket for all destinations of the ITA Airways network except domestic Italian routes, and to the United States of America and Israel.
WHAT TRAIN STATIONS ARE ACCESSIBLE?
The ITA Airways network (excluding domestic flights) will be connected to the main Italian and European train stations. Where available, the transfer between the train station and the airport is included in the ticket.
WHAT TRAIN COMPANIES ARE PART OF THE AGREEMENT WITH ACCESRAIL?
- Trenitalia (Italy) https://www.trenitalia.com/it.html
- Renfe (Spain) https://www.renfe.com/es/en
- North East Railway (Great Britain) https://www.lner.co.uk/
- Great Western Railways (Great Britain) https://www.gwr.com/
- National Express (Great Britain) https://www.nationarail.co.uk/
- Avanti West (Great Britain) https://www.avantiwestcoast.co.uk/
- SNBC (Belgium) https://www.belgiantrain.be/en
- SBB Swiss Railways (Switzerland) https://www.sbb.ch/en/home.html
WHAT IS ACCESRAIL?
AccesRail is a provider that enables you to combine your ITA Airways with a train trip thanks to an intermodal agreement signed by various European train operators.
WHAT IS THE PRICE OF THE TRAIN TICKET?
The price of train transportation is included in the cost of the intermodal ticket issued by ITA Airways for the entire origin/destination journey, which means you do not need to purchase an additional ticket. Additional charges may apply if you wish to purchase optional travel services directly from the train operator.
HOW ARE MY BAGS HANDLED?
Your bags will not be transfered automatically by train and plane; you will need to collect your bags at the connecting station or airport and carry them to the next leg of your journey.
CAN I USE THE ADDITIONAL ASSISTANCE SERVICE?
For the plane trip
If you require assistance, please contact the ITA Airways Customer Center directly.
For the train trip
Organizing the train part of your journey with special situations, such as traveling with unaccompanied minors and household or service animals, depends on the individual rules and regulations of the relevant train operator.
In addition, travelers who need additional assistance with wheelchairs or other medical equipment should consult the guidelines of the individual train operator. If you are using a wheelchair or the unaccompanied minor service provided by ITA Airways for your flight, please note that this service is not available outside the airport baggage claim area.
IS IT POSSIBLE TO BOOK SEATS FOR THE PLANE AND TRAIN TRIPS?
For the plane trip
Seat selection is possible when purchasing the ticket, online, at ita-airways.com and on our app through travel agencies, ITA Airways airport ticket offices, or our Customer Center.
For the train trip
It is not possible to select your seat: you will be automatically assigned a seat when you check in for your train journey on accesrail.com
HOW CAN I CHANGE OR MODIFY MY BOOKING?
To modify or change your reservation, please contact the ITA Airways Call Center by contacting from Italy at 800 936090 (daily 6 am - 12 am) and from outside of Italy at +39 06 85960020 (daily 6 am - 12 am CET)
If you purchased your ticket at a travel agent, please speak directly to your travel agent.
WHAT SHOULD I DO IF MY FLIGHT/TRAIN IS DELAYED?
If you miss your scheduled train because of a flight delay, please go to the train company's service desk at the station. A customer service representative will help you to print a new ticket.
If you miss your connecting flight due to a train delay, please go to the ITA Airways ticket office at the airport to receive a new airline ticket and be automatically rebooked on the next flight.