1.      Access your Personal Area and click on "Request points" in the "Points to be credited" section;

2.      Select the three-digit identification code of the airline with which you took the flight:

• KE (180),
• VS (932),
• UX (996),
• ME (076),
• AR (044),
• AF (057),
• KL (074),
• DL (006),
• AM (139),
• SV (065);
• If you have taken a flight sold and operated by ITA Airways or sold by a partner airline and operated by ITA Airways, simply select the code 055 and enter the remaining 10 digits of the ticket in the appropriate field.

3.        Enter the remaining ten numbers that make up the ticket;

4.      Choose from the menu the two-letter code of the airline that operated the flight: Korean Air (KE), Virgin Atlantic (VS), Air Europa (UX), Middle East Airlines (ME), Aerolineas Argentinas (AR), AirFrance (AF), KLM (KL), Delta (DL), AeroMexico (AM), Saudia (SV);

5.      Enter the flight number, including only numeric characters (e.g. KE907);

6.      Select the date of the flight;

7.        Choose from the menu the airline that sold the flight: Korean Air (KE), Virgin Atlantic (VS), Air Europa (UX), Middle East Airlines (ME), Aerolineas Argentinas (AR), AirFrance (AF), KLM (KL), Delta (DL), AeroMexico (AM), Saudia (SV);

8.        Select from the menu the Cabin you flew in: Economy, Premium Economy, Business, First Class;

9.      Select the booking Class purchased;

10.  Enter the three-letter codes of the airport of origin and destination of the flight (for example, for a flight from the "Leonardo da Vinci" Rome-FIumicino airport to the "John F. Kennedy" New York airport, the relative airport codes "FCO" and "JFK" must be entered).

• To request points for the selected flight, the Volare member must necessarily fill out correctly all the fields in the request form.
• The request will be checked and will be processed in 30 days. The Volare member can check the status of the request by accessing their Personal Area and clicking on "Latest activities" in the "Your Volare points" section.
• For tickets comprising several routes, a new request must be made for each route making up the ticket in question, stating the number of the ticket in the appropriate field and entering the necessary information for each route flown. (For example, for a ticket with a flight departing from Milan Linate, final destination New York JFK, and a stopover at Rome Fiumicino, the flight from Milan Linate to Rome Fiumicino, and the flight from Rome Fiumicino to New York JFK are each considered "routes").
• To make the request, at least 14 days must have passed from the date of the flight.
• To request points, only tickets relating to flights that have flown after the dates indicated below for each partner airline will be considered valid:
  • Korean Air: November 9, 2022
  • Virgin: March 1, 2023
  • Air Europa: June 22, 2023
  • Middle East: August 1, 2023
  • Aerolineas Argentinas: October 11, 2023
  • Air France: November 20, 2023
  • KLM: November 20, 2023
  • Delta: January 1, 2024
  • AeroMexico: March 5, 2024
  • Saudia: March 8, 2024
• Depending on the airline that operated the flight, you can claim points after the date of the flight. For each partner airline, please refer to the specific validity terms indicated below:
  • Korean Air: within 12 months of the date of the flight
  • Virgin: within 12 months of the date of the flight
  • Air Europa: within 6 months of the date of the flight
  • Middle East: within 12 months of the date of the flight
  • Aerolineas Argentinas: within 6 months of the date of the flight
  • Air France: within 6 months of the date of the flight
  • KLM: within 6 months of the date of the flight
  • Delta: within 12 months of the date of the flight
  • AeroMexico: within 6 months of the date of the flight
  • Saudia: within 12 months of the date of the flight