Baggage

Everything you need to know about packing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem.

CHECKED BAGGAGE

Each baggage can have a maximum size of 158 cm (the sum of height + width + depth) and a maximum weight of 23 or 32 kg, depending on the travel class and destination as detailed in the following table.

Travel class Baggage
Light no baggage
Economy
1 x 23 kg
2 X 23 kg from/to Japan
Premium Economy 2 x 23 kg
Business 2 x 32 kg
Comfort (Rome-Milan) 2 x 23 kg

USEFUL INFORMATION

WARNING: For many flight destinations there are specific restrictions on the transportation of specific items, equipment or devices. In certain instances carrying these items in a country may result in the application of sanctions. For further information we kindly invite passengers to verify with the country’s consular authorities the existence of any possible restriction before departure. 

CUSTOMS PROCEDURES:

In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.

We suggest that you put your own personal luggage tag on the baggage, including your contact information, so that you can be reached in the event of a problem. 

Cardboard boxes may be accepted as checked baggage, provided they are labeled with the passenger's name, wrapped in cellophane and comply with the maximum allowed size. 

Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number at least one day before flight departure. 

Please note that, for safety reasons, each item of baggage may not weigh more than 32 kg. 

ITA Airways 's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance. 

If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE.

CUSTOMS PROCEDURES:

In some Countries, local Customs Authorities require passengers transiting to a domestic destination within the same Country to retrieve their luggage at the first entry point, go through customs procedures, and then check it in again for the next part of their journey. Our airport staff is always available to provide you with all the necessary information and guide you through the proper procedures for retrieving and rechecking your baggage at subsequent stops.

DECLARATION OF VALUE

ITA Airways 's liability limits for lost or damaged baggage do not cover damage to items of value, fragile or perishable items. 

You may, if you wish, extend the coverage offered by ITA Airways by paying an additional fee for a “declaration of value” for which an excess baggage ticket is issued citing the number of the tag on the baggage containing the item(s) of value.

The liability limits for each piece of checked baggage, both on entirely domestic or international flights, can be increased to EUR 500 by paying EUR 50 for each piece of baggage. The EUR 500 would be paid out by the Customer Relations Office, together with the amounts required under applicable regulations.

The declaration of value is accepted at face value and without verification of the actual value of the contents of the baggage and cannot cover items that are not acceptable as baggage or that cannot fit in the baggage, as per the provisions of ITA Airways ’s General Conditions of Carriage. Passengers cannot make a declaration of value for less than the fixed amount offered by the Airline in accordance with the above.

ITA Airways cannot accept a declaration of value for checked baggage if it will be transported by another airline along any part of the flight itinerary.

EXCESS WEIGHT CHARGES (USA EXCLUDED)

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination Excess weight1
Domestic flights 60 Eur / 75 Usd 
Europe and North Africa (excl. Egypt) 60 Eur / 75 Usd 
From Europe and North Africa to Egypt and viceversa 75 Eur /90 Usd 
From Europe and North Africa to Tel Aviv and viceversa 75 Eur / 90 Usd 
From Europe, North Africa, the Middle East to Tokyo, Sao Paulo, Buenos Aires and viceversa 100 Eur / 125 Usd
Rest of the world 100 Eur /125 Usd 

1Values are in: EUR (from Europe, East Europe) or USD (from USA and/or any other country not listed before). The prices shown can vary based oh the point of origin of the travel.

EXCESS PIECE CHARGES (USA EXCLUDED)

The following tables, divided by fare class, indicate costs for an extra piece of baggage or for a second or third piece of baggage.

ECONOMY LIGHT

Below are the costs for one piece of checked baggage and for a second or third piece of baggage:

Destination     

                      

Excess piece charges

(1° piece of baggage)

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Price valid up to 8 days before departure  Price valid within 7 days before departure Price valid up to 8 days before departure  Price valid within 7 days before departure Price valid up to 8 days before departure  Price valid within 7 days before departure
Domestic flights 60 Eur / 70 Usd
70 Eur / 80 Usd         
75 Eur / 85 Usd  
85 Eur / 95 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd
Europe and North Africa (excl. Egypt) 65 Eur / 75 Usd 
75 Eur / 85 Usd
80 Eur / 90 Usd 70 Eur / 80 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd
From Italy to Egypt and viceversa         ----       ----         ----       ----            ----         ----
From Europe and North Africa to Egypt and viceversa 95 Eur / 105 Usd
105 Eur / 125 Usd 
120 Eur / 140 Usd 130 Eur / 150 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd
From Europe e North Africa to Israel and viceversa 65 Eur / 75 Usd  75 Eur / 85 Usd  85 Eur / 95 Usd 90 Eur / 100 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd
From Europe, North Africa, Middle East to Rio de Janeiro, Sao Paulo, Buenos Aires and viceversa 120 Eur / 140 Usd
140 Eur / 160 Usd 
200 Eur / 225 Usd 220 Eur / 240 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd
From Europe, North Africa, Middle East to Japan and viceversa 120 Eur / 140 Usd 140 Eur / 160 Usd  200 Eur / 225 Usd 220 Eur / 240 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd
Rest of the world         ----       ----          ----       ----            ----        ----
  • Hand baggage that exceeds the permitted weight or size or baggage to be put in the hold is subject to a payment, per direction for the first bag;
  • In the case of onward travel with codeshare flights operated by Air France, KLM and Delta partners, the purchase of baggage is only possible at the airport (ticket offices and airport check-in) where the journey begins. The standard baggage allowance is applied for additional checked baggage;
  • It is not possible to purchase baggage online or through call centers at the reduced fare for flights operated by other carriers or departing from the following airports: Tirana, Palma de Mallorca, Ibiza, Menorca, Heraklion, Rhodes, Corfu, Thessaloniki and Kefalonia.
  • The fare also applies to one-way  and round trip flights.
  • The price can vary based on the moment of purchase of the baggage service.
  • Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number one day before flight departure.

ECONOMY CLASSIC

Destination     

                                                                                                                                    

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel       Airport and Online Check-in Other channel      
Domestic flights 85 Eur / 95 Usd
60 Eur / 70 Usd 
250 Eur / 280 Usd  
200 Eur / 225 Usd
Europe e North Africa (excl. Egypt) 90 Eur / 100 Usd 
65 Eur / 75 Usd
250 Eur / 280 Usd 200 Eur / 225 Usd
From Italy to Egypt and viceversa 130 Eur/ 150 Usd 100 Eur/ 120 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe and North Africa to Egypt and viceversa 130 Eur / 150 Usd
100 Eur / 120 Usd 
250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe and North Africa to Israel and viceversa 90 Eur / 100 Usd  70 Eur / 80 Usd  250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East to Rio de Janeiro, Sao Paulo, Buenos Aires and viceversa 220 Eur / 240 Usd
150 Eur / 170 Usd 
250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East a Tokyo and viceversa         ----        ---- 250 Eur / 280 Usd 200 Eur / 225 Usd
Rest of the world 220 Eur / 240 Usd 150 Eur / 170 Usd 
250 Eur / 280 Usd 200 Eur / 225 Usd

ECONOMY CLASSIC PLUS

Destination       

                                                                  

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel      Airport and Online Check-in Other channel      
Domestic flights                  ----             ----
250 Eur / 280 Usd  
200 Eur / 225 Usd
Europe and North Africa (excl. Egypt)                  ----             ---- 250 Eur / 280 Usd 200 Eur / 225 Usd
From Italy to Egypt and viceversa                  ----             ---- 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe e North Africa to Egypt and viceversa                  ----             ----
250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe e North Africa to Israel and viceversa                  ----             ---- 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East to Rio de Janeiro, Sao Paulo, Buenos Aires and viceversa 220 Eur / 240 Usd
120 Eur / 140 Usd 
250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East to Tokyo and viceversa 220 Eur / 240 Usd 120 Eur / 140 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd
Rest of the world 220 Eur / 240 Usd 120 Eur / 140 Usd 
250 Eur / 280 Usd 200 Eur / 225 Usd

ECONOMY FLEX

Destination           

                                                             

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channels Airport and Online Check-in Other channels
Domestic flights 85 Eur / 95 Usd    55 Eur / 65 Usd    
250 Eur / 280 Usd  
200 Eur / 225 Usd
Europe and North Africa (excl. Egypt) 90 Eur / 100 Usd        60 Eur / 70 Usd        250 Eur / 280 Usd 200 Eur / 225 Usd
From Italy to Egypt and viceversa 130 Eur / 150 Usd          80 Eur / 100 Usd    250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe and North Africa to Egypt and viceversa 130 Eur / 150 Usd           80 Eur / 100 Usd       
250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe and North Africa to Israel and viceversa 90 Eur / 100 Usd         65 Eur / 75 Usd       250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East to Rio de Janeiro, Sao Paulo, Buenos Aires and viceversa 220 Eur / 240 Usd
100 Eur / 120 Usd 
250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East to Tokyo and viceversa 220 Eur / 240 Usd 100 Eur / 120 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd
Rest of the world 220 Eur / 240 Usd 100 Eur / 120 Usd 
250 Eur / 280 Usd 200 Eur / 225 Usd

BUSINESS, PREMIUM ECONOMY E SUPERIOR

Destination

 

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channels
Domestic flights 250 Eur / 280 Usd 200 Eur / 225 Usd
Europe and North Africa (excl. Egypt) 250 Eur / 280 Usd 200 Eur / 225 Usd
From Italy to Egypt and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe and North Africa to Egypt and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe and North Africa to Israel and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East to Rio de Janeiro, Sao Paulo, Buenos Aires and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe, North Africa, Middle East to Tokyo and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd
Rest of the world 250 Eur / 280 Usd 200 Eur / 225 Usd

EXCESS SIZE CHARGES (USA EXCLUDED)

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
Domestic flights 60 Eur/ 75 Usdd 
Europe, North Africa and Egypt 80 Eur /100 Usd
Rest of the world 300 Eur / 370 Usd

*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)

 

USA

EXCESS WEIGHT CHARGES

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination Excess charge*
All (except Egypt) 100 Usd/85 Eur
To/from Egypt 200 Usd/150 Eur

EXCESS PIECE CHARGES

The following is a table of charges for an extra piece of luggage or for a second or a third piece of luggage.

ECONOMY LIGHT

Below are the costs for one piece of checked baggage and for a second or third piece of baggage:

Destination         

 

Excess piece charges

(1° piece of baggage)

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Price valid up to 8 days before departure Price valid within 7 days before departure Price valid up to 8 days before departure Price valid within 7 days before departure Price valid up to 8 days before departure Price valid within 7 days before departure
From United States to Israel and viceversa 120 Eur / 140 Usd 140 Eur / 160 Usd 130 Eur / 150 Usd 140 Eur / 160 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd
From United States to Egypt         ----       ----          ----       ----            ----        ----
From Europe to United States and viceversa 120 Eur / 140 Usd 140 Eur / 160 Usd 130 Eur / 150 Usd 140 Eur / 160 Usd 250 Eur / 280 Usd 250 Eur / 280 Usd

ECONOMY CLASSIC

Destination                 

 

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in
Other channel Airport and Online Check-in
Other channel
From United States to Israel and viceversa 140 Eur / 160 Usd 100 Eur / 120 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd
From United States to Egypt and viceversa 140 Eur / 160 Usd 100 Eur / 120 Usd
250 Eur / 280 Usd 200 Eur / 225 Usd
From United States to Europe and viceversa 140 Eur / 160 Usd
100 Eur / 120 Usd
250 Eur / 280 Usd 200 Eur / 225 Usd

ECONOMY CLASSIC PLUS

Destination

                  

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel Aiport and Online Check-in Other channel
From Israel to United States 140 Eur / 160 Usd 100 Eur / 120 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd
From Egypt to United States 140 Eur / 160 Usd 100 Eur / 120 Usd
250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe to United States 140 Eur / 160 Usd 100 Eur / 120 Usd
250 Eur / 280 Usd 200 Eur / 225 Usd

ECONOMY FLEX

Destination 

                   

Excess piece charges

(2° piece of baggage)

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel Airport and Online Check-in Other channel
From United States to Israel and viceversa 140 Eur / 160 Usd 100 Eur / 120 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd
From United States to Egypt and viceversa 220 Eur / 240 Usd 100 Eur / 120 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe to United States and viceversa 140 Eur / 160 Usd 100 Eur / 120 Usd 250 Eur / 280 Usd 200 Eur / 225 Usd

BUSINESS E PREMIUM ECONOMY

Destination

                     

Excess piece charges

(3° piece of baggage)

  Airport and Online Check-in Other channel
From United States to Israel and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd
From United States to Egypt and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd
From Europe to United States and viceversa 250 Eur / 280 Usd 200 Eur / 225 Usd

OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
All 300 Usd/250 Eur

*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)

 

EXCESS PIECE CHARGES

The following is a table of charges for for an extra piece of luggage or for a second piece of luggage in economy class.

Number of pieces Excess charge*
2° piece from Europe and East Europe 85
2° piece from/to Israel 100
2° piece to Europe and East Europe 120 
3° piece from Israel and Middle East
200 
3° piece from Europe, East Europe and Japan 240
3° piece to Europe, East Europe and Japan 330

OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
From Middle East, Israel, North Africa and Egypt 300
To Middle East, Israel, North Africa, Egypt and Japan
360
From Europe, East Europe and Japan 250
To Europe, East Europe 345

*Values are in: EUR (from Europe, East Europe, Japan) or USD (from USA and/or any other country not listed before)

 

ITEMS PROHIBITED IN THE HOLD

The  following items are not permitted in checked baggage: electronic cigarettes, safety matches, small cigarette lighter (permitted only on one’s person) power banks, and spare lithium ion batteries.

Size, weight, and quantities on code share flights

For code share flights, the baggage policy of the Partner Carrier operating the flight applies throughout the travel itinerary if entirely operated by the Partner. 

For more information on the baggage policy for connecting flights operated by different carriers, please contact the Customer Center. 

The baggage policy of the marketing company, whose code is shown on the ticket, applies to all flights to/from the United States.

See the rules of our Partner Carriers:

Partner SkyTeam - Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern,, CSA Czech Airlines, Delta Air Lines, Kenya Airways, KLM, Korean Air, MEA, Saudia, Tarom, Vietnam Airlines, Xiamen Air

Altri Partner - Air Baltic, Air CorsicaAir Serbia, Air Seychelles, All Nippon, Azal, Blue Air, Bulgaria Air, Croatia Airlines, Etihad Airways, GOL, Hainan, Kuwait Airlines, Luxair, Montenegro Airlines, Pegasus Airline, Royal Air Maroc, Royal Jordanian, SriLankan, Tap, Uzbekistan Airways, Virgin Australia

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