Contacts and assistance

Useful contact information to meet your needs

CUSTOMER CENTER FROM ITALY AND FROM ABROAD

We are working on providing dedicated Customer Center services for Saudi Arabia. Our aim is to offer you improved support that meets your needs.

You can easily issue, modify, and refund tickets on our website. This service is intended to give you flexibility and convenience, so you can manage your travel plans at any time.

If you need more help, our Customer Center is ready to assist:

From  Italy and Saudi Arabia, you can reach us at the phone number +39 06 85960020 (*), available every day from 8:00 AM to 11:00 PM Saudi Arabia time (7:00 AM to 10:00 PM Italian time ).

For Assistance (e.g., Unaccompanied Minors, Pets in Hold and Cabin, Special Baggage, etc.) and Medical Assistance, the service is available Monday-Friday (9:00 AM-8:00 PM Italian time), Saturday, Sunday, and holidays (9:00 AM-5:00 PM Italian time).

(*) The cost of the call may vary depending on your phone provider.

Are you a Volare member and need assistance? Do not hesitate to contact the customer service dedicated to you.

 

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