Contacts and assistance

Useful contact information to meet your needs

  CALL CENTER CUSTOMER RELATIONS
ALBANIA +355 45300932
(basic rate for a standard call)

Service available in Italian/English
Opening hours: daily from 8:00 am to 7:00 pm
complaints@ita-airways.com
ARGENTINA +54 1152527167
(toll-free number)

Service available in Italian/English/Spanish
Opening hours: Monday - Friday from 9:00 am to 6:00 pm; Saturday\Sunday from 9:00 am to 1:00 pm
complaints@ita-airways.com
BELGIUM +32 2 588 09 30
(basic rate for a standard call)

Service available in Italian/English/French/Dutch
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
complaints@ita-airways.com
BRAZIL +55 8008913749
(toll-free number)

Service available in Italian/English/Portuguese

0800 729 1101
(number for hearing-impaired clients, service available only in Portuguese)

Opening hours: Monday - Friday from 8:00 am to 7:00 pm; Saturday\Sunday from 8:00 am to 2:30 pm
complaints@ita-airways.com
CANADA +1 866-725-7077
(toll-free number)


Service available in Italian/English/French
Opening hours: daily H24
complaints@ita-airways.com
EGYPT +201 501718072
(basic rate for a standard call)


Service available in Italian/English
Opening hours: from Saturday to Thursday from 8:30 am to 6:00 pm
complaints@ita-airways.com
FRANCE +33 1 73 43 12 80
(basic rate for a standard call)


Service available in Italian/English/French
Opening hours: Monday - Friday from 8:00 am to 8:00 pm, Saturday\Sunday from 9:00 am to 7:00 pm
complaints@ita-airways.com
GERMANY +49 6966102730
(basic rate for a standard call)


Service available in Italian/English/German
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
complaints@ita-airways.com
JAPAN +81 363886292
(basic rate for a standard call)

Service available in Italian/English/Japanese
Opening hours: Monday - Friday from 9:00 am to 5:00 pm
complaints@ita-airways.com
GREECE +30 21 1199 3880
(basic rate for a standard call)


Service available in Italian/English/Greek
Opening hours: Monday - Friday from 9:00 am to 6:00 pm
complaints@ita-airways.com
ISRAEL +972 43501111
(basic rate for a standard call)


Service available in Italian/English
Opening hours: daily H24
complaints@ita-airways.com
ITALY 800 936090
(toll-free number)


Service available in Italian
Opening hours: daily from 6:00 am to 12:00 pm
reclami@ita-airways.com
MALTA +356 2778 0221
(basic rate for a standard call)


Service available in Italian/English
Opening hours: Monday - Friday from 9:00 am to 6:00 pm
complaints@ita-airways.com
NETHERLANDS +31 85 208 6740
(basic rate for a standard call)


Service available in Italian/English/Dutch
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
complaints@ita-airways.com
UNITED KINGDOM +44 1904 211300
(basic rate for a standard call)


Service available in Italian/English
Opening hours: Monday - Friday from 8:00 am to 10:00 pm, Saturday\Sunday from 8:00 am to 9:00 pm
complaints@ita-airways.com
SPAIN +34 900 861 690
(toll-free number)


Service available in Italian/English/Spanish
Opening hours: Monday - Friday from 9:00 am to 8:00 pm
complaints@ita-airways.com
SWITZERLAND +41 43 508 52 30
(basic rate for a standard call)

Service available in Italian/English/German/French
Opening hours: Monday - Friday from 8:00 am to 7:00 pm
complaints@ita-airways.com
TUNISIA +216 31320646
(basic rate for a standard call)


Service available in Italian/English/French
Opening hours: Monday - Friday from 9:00 am to 4:00 pm
complaints@ita-airways.com
USA +1 877-793-1717
(toll-free number)


Service available in Italian/English/French
Opening hours: daily H24
complaints@ita-airways.com