ITA Airways Flight Pass: Terms and Conditions

The following Terms and Conditions apply to the Youth Flight Pass.

Article 1: Definitions

  • “ITA Airways” refers to Italia Trasporto Aereo SpA
  • “Optiontown” refers to Optiontown Ireland Limited, with its registered address at Mespil Business Centre, Mespil House, Sussex Road, Dublin 4, Ireland.
  • “Optiontown” refers to the web platform through which the Flight Pass can be purchased on ita-airways.com in the dedicated “Youth Flight Pass” section.
  • “Youth Flight Pass” refers to a package of prepaid vouchers used to issue single-leg tickets equal to the number of flights selected during purchase. It is sold by ITA Airways on ita-airways.com via the platform managed by Optiontown.
  • “Purchaser” refers to the person who purchases the Flight Pass.
  • “Passenger” refers to one or more persons authorized to use the tickets.
  • “Trip” refers to a single route for which a voucher is used to issue a ticket.
  • “Voucher” refers to a purchase voucher used for the subsequent issuance of a ticket.
  • “Ticket” refers to an airline ticket, valid for a single leg to a chosen destination or Travel Zone. The dates, times, and flight number are confirmed after using a Voucher, based on the specific characteristics of the Flight Pass purchased.
  • “Flights” refers to flights operated directly by ITA Airways aircraft. Territorial continuity flights, seasonal routes, and codeshare flights are excluded.
  • “Travel Period” refers to the period during which individual tickets can be used, provided the options selected at the time of purchase are respected.
  • “Destination” is defined as the city of departure and/or arrival for a flight within the ITA Airways domestic network.
  • “Travel Zone” is defined as the set of destinations available for travel using the tickets included in the Flight Pass.
  • “Travel Class” refers to the onboard service class for the journey: Economy.
  • “Booking Period” refers to the minimum number of days before a flight during which a ticket can be issued.
  • “Booking Class” refers to the specific reservation class, which varies depending on seat availability.
  • “Blackout Dates” refers to an option that places restrictions on the selection of specific travel dates.
  • “Freedom Option” is an option that allows you, up to 1 hour before departure, to:
    • Issue a ticket
    • Add passenger names within the maximum permitted limit (excluding the first name, which must be declared during the Flight Pass purchase)
    • Change the flight date and time

Article 2: Flight Pass Description

2.1 The Youth Flight Pass is a package of prepaid vouchers used for the subsequent issuance of single-leg tickets. It allows travel to selected destinations throughout the year at the fares chosen at the time of purchase, and is subject to seat availability.

2.2 The Youth Flight Pass is valid for young people between 12 and 25 years of age on the date of travel. It is not available to children between 12 and 14 years of age traveling unaccompanied.

ITA Airways reserves the right to verify that passengers using the Youth Flight Pass meet the age requirements upon boarding. Passengers who do not meet these requirements will be denied boarding. Where possible, the passenger may be offered the option to pay the supplementary adult fare at the ticket office.

2.3 The purchaser can choose between two types of packages:

  • Youth Flight Pass Italy: Valid for Economy Class flights to all domestic destinations in the ITA Airways network (excluding flights operated under territorial continuity, seasonal routes, and codeshare flights).
  • Youth Flight Pass Sicily: Valid for Economy Class flights from Rome Fiumicino and Milan Linate to Catania and Palermo, and vice versa.

2.4 The purchaser can customize the package by selecting:

  • Number of Passengers: Up to 24 (the maximum number of names is equal to the number of flights in the chosen Flight Pass, except for packages of 6 or 8 flights, which are limited to a maximum of 2 passengers).
  • Number of Trips: From 6 to 24
  • Travel Period: Up to a maximum of 12 months from the date of purchase.
  • Booking Period: From 90 days up to 1 hour before flight departure.
  • Freedom Option: Enabled by selecting a booking period of 1 hour before the flight.
  • Blackout Dates: Select either the option that restricts travel on certain dates or the option that allows travel at any time of the year.

For each parameter, the purchaser will have several options to choose from, which will determine the final price of the Flight Pass.

Article 3: Sales Channels

3.1 The purchase and use of Flight Pass can be made on ​ita-airways.com  in the dedicated "Youth Flight Pass" section or through our Customer Information Assistance Office. You may contact us at the numbers you find​ here.

Article 4: Purchase Conditions

4.1 The Buyer must visit ita-airways.com, enter the dedicated "Youth Flight Pass" section, select "Buy Flight Pass," and once redirected to the platform, choose the features of their Flight Pass. The Buyer must register by creating an account. Once they have obtained their login credentials, they can log in with their "Username" and "Password" and finalize the purchase by selecting the profile based on the type of trip.

4.2 Tickets can only be issued for flights operated by ITA Airways aircraft; codeshare flights are excluded.

4.3 Flights under the territorial continuity regime and seasonal routes are excluded.

4.4 Each ticket issued can only be used for a single leg. When purchasing a Flight Pass, at least the first name of the passenger authorized to use the tickets must be entered on the platform. Additional passenger names must be added by accessing the platform using your "Username" and "Password" within the selected booking period. If the "Freedom Option" has been purchased, additional names can be added up to 1 hour before the flight's departure. Passenger names can be changed by accessing the platform, selecting "Manage Flight Pass," then "Change my Flight Pass," and choosing the Flight Pass you wish to update. Passenger names can be changed upon payment of a supplement.

4.5 Once the Flight Pass has been purchased, it is possible to change certain parameters selected during the purchase process, including: Number of Trips, Number of Passengers, Travel Period, Booking Period, and Blackout Dates. These changes are subject to the payment of a fee and a supplement that varies depending on the parameter being changed (see summary table below):

Parameters Supplement
Number of Passengers
Number of Trips
Travel Period
Booking Period
Travel Date Restrictions
Change Passenger Name

€ 30
€ 30
€ 30 for each unused credit
€ 50
€ 30
€ 10 for each unused credit (minimum € 50)


To change the parameters, the purchaser must go to the "Manage Flight Pass" section, then "Change my Flight Pass." After logging in with their "Username" and "Password," they must select the purchased Flight Pass and the parameter they wish to change from the list of modifiable options. The purchaser will be required to pay the additional fee and a supplement (which varies depending on the parameter being changed); both will be visible during the payment transaction.

4.6 The price of the Flight Pass includes the fare (inclusive of taxes and surcharges) for all tickets that will be issued subsequently.

4.7 The price of the Flight Pass must be paid in a single payment at the time of purchase. To issue the voucher, you will need to enter the required information in your profile, after which the relevant invoice will be issued.

4.8 The price of the Flight Pass is variable and refers to the time of purchase of the package.

4.9 The entire Flight Pass and/or individual vouchers within the purchased package are non-cancellable and non-refundable. No-show is not allowed; in case of a no-show, the ticket will be considered invalid and cannot be used.

4.10 Baggage: Each ticket allows the passenger to carry baggage within the allowance of the chosen travel class:

  • Economy Class passengers are allowed one carry-on bag weighing up to 8 kg. All Economy Class fares do not include checked baggage. If you wish to purchase checked baggage, please refer to the LIGHT FARE BAGGAGE CONDITIONS available at ita-airways.com.

All baggage is subject to ITA Airways size restrictions, which can be found on ita-airways.com.

4.11 Tickets may be used by minors under 15 years of age only if accompanied by an adult. The "Unaccompanied Minors" procedure is not permitted.

4.12 ITA Airways declines all responsibility for damages or losses resulting from misdirected or incomplete access caused by computer malfunctions, viruses, bugs, or other technical issues. ITA Airways is in no way responsible for the reproduction of, or indirect access via third-party websites nor if a website misrepresents or omits any information in the Terms and Conditions related to the Youth Flight Pass.

4.13 ITA Airways reserves the right to change these Flight Pass Terms and Conditions at any time.

Article 5: Using the Flight Pass to Issue Tickets

5.1 To issue a ticket, the purchaser must visit ita-airways.com, enter the dedicated “Youth Flight Pass” section, and select “Book Flights.” Once redirected to the platform, they must log in using their “Username” and “Password,” select “Book Flights,” choose the purchased Flight Pass, select the flight, date, and departure time, select the passenger, and proceed with issuing the ticket.

5.2 Tickets must be issued and used within the defined “Travel Period,” unless the purchaser has also purchased the “Freedom Option,” in which case the ticket can be issued up to 1 hour before the flight departure.

5.3 For those who have purchased the "Freedom Option," changes to the date and time of a booked flight are permitted at no additional cost up to 1 hour before departure. All other passengers are permitted to change the date and time of their booked flight within the selected booking period, subject to a €65.00 change fee. Ticket changes are only possible online and are subject to availability.

5.4 Issued tickets are non-cancellable and non-refundable, with the exception of airport taxes.

5.5 If a preferred seat is not purchased, the system will assign one free of charge during check-in, subject to availability, operational criteria, and safety considerations.

For full details, please read the "Seat Selection" section on the service description page. If a preferred seat is not purchased, the system will assign one free of charge during check-in, based on availability, operational criteria, and safety.

5.6 Any ancillary services can be purchased directly on the ITA Airways website during check-in or, if available, at the airport.

Article 6: Applicable Law and Competent Court

6.1 The Youth Flight Pass Terms and Conditions shall be governed by and construed in accordance with Italian law. ITA Airways and each passenger agree to the non-exclusive jurisdiction of the Italian courts to resolve any disputes that may arise between them.

6.2 For anything not expressly provided for in these Youth Flight Pass Terms and Conditions, please refer to the ITA Airways General Conditions of Carriage, Website Terms of Use, and Privacy Policy, all available on ita-airways.com.