A person checking their boarding pass on a phone.

Get on board faster with group boarding

Enhance your travel experience with group boarding - a faster and more relaxed way to board your flight.

What is a boarding group and where can I find mine?

Depending on your seat location on the aircraft and the Exclusive Club to which you belong, you will be assigned a specific numbered group from 1 through 6, which will be indicated on your boarding pass.

What happens when I board my flight?

The staff will call for boarding by group, starting with priority passengers (Exclusive Club, Business Class, Premium and Comfort Economy, families with children and passengers who have requested assistance); please proceed to the gate when your group is called, and have your boarding pass and ID ready.

No waiting, lots of benefits

Group boarding allows you to enjoy a relaxed boarding procedure: you can sit comfortably close to the gate or make your final purchases and board the aircraft in a more orderly and timely manner, ensuring a more punctual flight.

Short/Medium-Haul flights

BOARDING GROUP PASSENGER CATEGORY PRE group Families with infants and children up to 5 years old, unaccompanied minors, and passengers requiring assistance Group 1 Miles&More HON Circle members, and First Class passengers for connecting itineraries Group 2 Business Class and Premium Economy passengers, Miles&More Senator members, ITA Airways – American Express co-branded cardholders, FLEX fares, Economy Comfort seats Group 3 Economy Class passengers seated by the window, in emergency exit rows, and accompanying persons if in the same reservation Group 4 Economy Class passengers seated in middle seats and accompanying persons if in the same reservation Group 5 Economy Class passengers seated in aisle seats

Long-haul flights

BOARDING GROUP PASSENGER CATEGORY PRE group Families with infants and children up to 5 years old, unaccompanied minors, and passengers requiring assistance Group 1 Miles&More HON Circle members, and First Class passengers for connecting itineraries Group 2 Business Class and Premium Economy passengers, Miles&More Senator members, ITA Airways – American Express co-branded cardholders Group 3 Premium Economy passengers and passengers seated in Economy Comfort seats Group 4 Economy Class passengers seated in window seats and accompanying persons if in the same reservation Group 5 Economy Class passengers seated in middle seats and accompanying persons if in the same reservation Group 6 Economy Class passengers seated in aisle seats

FAQs

If your group has already been called, please proceed to the gate for boarding.

To ensure greater comfort on board, in accordance with safety standards and overhead locker capacity: for flights with a high load factor, hand baggage may be collected at the gate for check-in. The airport staff will label the selected baggage and issue the passenger with the receipt for delivery. This procedure is not provided on intercontinental flights.

The service will be available at all airports served by ITA Airways, except for:

  • Tirana
  • Menorca
  • Palma de Maiorca
  • Ibiza
  • Sofia
  • Pantelleria
  • Lampedusa

Related

Travelers walking through a bright, modern airport terminal.

Fast Track security

For a fast and efficient travel experience.

Discover the service
A covered parking lot with parked cars

Easy Parking

Enhance your travel experience with services designed for you and available at the airport.

Discover the options