Online Check-in on the Web and App
Check in conveniently online or use the ITA Airways app, available for iOS in the App StoreThe link will be opened in a new browser tab and for Android on Google PlayThe link will be opened in a new browser tab.
- Enter your booking details: select your flight and any passengers traveling with you
- Choose additional services: seat selection with a charge based on your fare class and checked baggage
- Choose how to receive your boarding pass
If you need to check in baggage, you can skip the lines with the dedicated drop-off desks at the airport (where available) or the Business Class desks.
Please note: check-in for unaccompanied minors and passengers requiring dedicated assistance must be completed at the airport to ensure proper support.
This service is available up to 48 hours before your flight's departure, which includes travel with checked baggage.
Exceptions to online check-in opening times:
From/To | Check-in opens before flight departure
USA/Canada:
24 hours
With connecting flights operated by KLM, Air France, Etihad, or Delta Air Lines:
30 hours*
Passengers traveling to the US must arrive at check-in desks 3.5 hours before departure for mandatory document checks. Please have your ESTA, Green Card, or Visa ready.
Please note: For flights to/from Brazil, Argentina, Japan, and the United States, you must enter your passport information. For flights to London and Cairo, you must enter your passport or identity card information.
*Calculated from the scheduled departure time of your Air Europa, Air France KLM, Etihad, or Delta Air Lines flight.
Please note that you can check in and obtain your boarding pass up to one hour before departure for international flights and up to 40 minutes before departure for domestic flights.
Prefer a window seat or the front row? Choose your seat during online check-in.
Looking to travel with more baggage than your ticket allows? Purchase Extra Baggage.
Passengers with disabilities or reduced mobility can receive the same discount by calling the dedicated number. Please ensure assistance is requested no later than the day before your flight departure.
Online check-in, via the web and mobile app, is available to all passengers traveling on flights operated by ITA Airways, except:
- Minors (up to and including 14 years old) traveling alone*
- Passengers requiring special assistance**
- Passengers with group bookings (more than 9 people)
- Passengers traveling with special baggage (sports equipment, animals)
- Passengers traveling on flights not operated by ITA Airways
- Passengers with connecting flights on the same day operated by airlines other than Air Europa, Air France, KLM, Etihad, or Delta Air Lines
- Passengers with revalidated, reissued, or canceled tickets in the same booking.
- Passengers departing from:
- Tirana
- Lampedusa
- Ibiza
- Pantelleria
- Palma de Mallorca
- Menorca
*Minors may check in online only when accompanied by a legal adult
**Passengers requiring assistance may request it at least 48 hours before their flight departure time, so they can receive assistance tailored to their specific needs from check-in until boarding.
You can choose how to collect/print your boarding pass:
- ITA Airways app or ita-airways.com*
- Check-in counters
When boarding, please be ready to show your boarding pass on your mobile device. Please print a paper backup only when necessary, using the airport check-in counters.
*Boarding passes for the following flights must be collected at the airport (online printing is not possible): Algiers, Boston, Cairo, Chicago, Dakar, Delhi, Los Angeles, Malé, Miami, New York, San Francisco, Tripoli, Tunis, and Washington.
You can still check in online if you have baggage to drop off. After completing online check-in, leave your baggage at the designated 'Drop-off' desks in major airports, or at the Business Class desks in other airports. Need more baggage than your ticket permits? You can purchase extra allowance online while completing the check-in process. For more details, see Baggage to check in.
*Please note: this service is not available for passengers with same-day connecting flights not operated by ITA Airways, or for flights departing from Tirana, Pantelleria, Lampedusa, Palma de Mallorca, Menorca, Split, and Ibiza.