Your Travel Guide

To make your travel experience even more enjoyable, we have created the Travel Briefing, a guide with all the useful information you need at a glance. What is the easiest way to check in? What are the entry requirements for your destination country? What’s the best way to pack your checked baggage? Here you can find answers to all your travel-related questions.

Travel planning and booking

We recommend creating a Travel ID profile or saving your details in My Bookings.

Enter your details in “My Bookings” or create your own Travel ID. This is the only way to ensure we can contact you if needed during your trip.

Your digital travel companion is by your side at every stage of your journey. With the ITA Airways app, you can check in with ease, keep your mobile boarding pass at hand, and receive personalized notifications directly on your smartphone.

Make sure you check the entry requirements for your destination country in advance. In some cases, local authorities may require online registration to be completed before arrival.

To get your family vacation off to a great start, you can begin organizing everything before your departure.

For many fares, we offer rebooking options to keep your travel planning flexible.

If you have reduced mobility, ITA Airways offers the assistance service that best suits your needs. Please notify us of the type of assistance required at least 48 hours before departure.

Preparation

Enjoy the convenience of online check-in, available from home or wherever you are from 30 hours before departure.

Stay up to date on the status of your flight. Enter your flight number to access all the relevant information.

Attach a tag with your contact details (last name, mobile number, and email) to your baggage and include the contact form. To help reduce wait times, we encourage you to follow our hand baggage regulations and bring only essential items.

At many airports, you can pre-book the time slot for security screening, making your journey even smoother. Here you can check whether this service is available at your airport.

At the airport

Please arrive at the airport well in advance, especially if you need to check in baggage or are traveling during peak season. Discover everything you need to know about our airport services, offers, and how to reach our hubs.

Find up-to-date information on available lounges and their locations in the dedicated lounge list.

On board

Board your aircraft faster and more comfortably with our group boarding system. When boarding begins, please wait for your group to be called. You will find your group information on your boarding pass.