CUSTOMER CENTER FROM EGYPT, FROM ITALY AND FROM ABROAD
The following phone numbers are available:
From Egypt
+201 501718072* (from Saturday to Thursday from 08:30 am to 06:00 pm)
*Available in Egypt at the price of the regular rate, which varies on the basis of one's plan for calls to landlines
From Italy and abroad, you can reach us at the phone number +39 06 85960020 (*), available every day from 7:00 AM to 10:00 PM (Italian time).
For Assistance (e.g., Unaccompanied Minors, Pets in Hold and Cabin, Special Baggage, etc.) and Medical Assistance, the service is available Monday-Friday (9:00 AM-8:00 PM), Saturday, Sunday, and holidays (9:00 AM-5:00 PM).
(*) The cost of the call may vary depending on your phone provider.
Are you a Volare member and need assistance? Do not hesitate to contact the customer service dedicated to you.