GIFT CARD
ATTENTION: we inform you that from 6 February 2023 the sale of the gift card is suspended. We will notify you of the restoration of service as soon as possible.
For any information, you can contact the ita airways contact center on 800 936090.
For information on already made purchases please see the assistance page.
FAQ
WHAT ARE THE ITA AIRWAYS GIFT CARDS?
ITA AIRWAYS Gift Cards are codes that can be used to purchase any return or one-way flight ticket on the website www.ita-airways.com (taxes and surcharges included).
ARE ITA AIRWAYS GIFT CARDS REFUNDABLE?
No, they are not refundable, not even in the event of theft or loss.
CAN YOU COMBINE ITA AIRWAYS GIFT CARDS?
No, they cannot be combined with other Gift Cards or other ITA AIRWAYS e-coupons. Even two or more Gift Cards purchased on this site cannot be used to purchase the same air ticket.
HOW DO I USE THE ITA AIRWAYS GIFT CARD PURCHASED?
To use it, select the flights you are interested in on the www.ita-airways.com and enter the e-coupon code, which you will receive after completing the purchase of the Gift Card, in the Discount Code box. The e-coupon code can only be used for bookings involving only one adult passenger at a time. The gift card cannot be used to purchase tickets for children up to 12 years old. The purchase of tickets for children/infants can only be completed via the Contact Center by calling 800 936090. In the event that your e-coupon has a higher value than the air ticket purchased, the code can be reused multiple times until the coupon has no more remaining value. If the value of your e-coupon is lower than the ticket price, you can make up the difference by paying the additional amount by credit card at the time of booking.
