Following the planned closure of the runways at Naples Airport in November, announced by the airport operator to allow for the implementation of infrastructure works, ITA Airways is updating its flight schedule accordingly.
During this period, flights to/from Rome will be replaced by a bus service while Milan Linate flights will be operated on Salerno airport.
Passengers affected by potential flight cancellations and rescheduling are invited to contact the Airline at the following number +39 06 85960020 (or please check the telephone number for your country) to assess the available alternative travel options or, where applicable, ticket refunds, in accordance with the applicable regulations.
While this is a circumstance beyond the Airline’s control, ITA Airways is committed to minimizing any disruption and providing its passengers with the highest level of support throughout the flight rescheduling process.
We would like to thank all passengers in advance for their understanding and cooperation.
Due to Mount Etna’s volcanic activity and the presence of volcanic ash in the atmosphere, operations at Catania Fontanarossa Airport have been temporarily suspended.
Our departing and arriving flights are subject to cancellations and rescheduling.
Please check your flight status on our website and app before heading to the airport.
ITA Airways is planning to resume flights to and from Riyadh from September 15.
Furthermore, flights to and from Dubai are suspended until and including October 24 for operational reasons.
Passengers can request rebooking on an alternative flight or a refund of their ticket. For further information, customers should visit our website or contact their travel agent.
In order to comply with the Ebola Virus Disease preventive measures and procedures established by the Italian Ministry of Health, all passengers arriving in Italy who are travelling directly or indirectly from the Democratic Republic of the Congo or Uganda, or who have stayed in either country within the 21 days preceding their flight, are required to download, complete and sign the form available at the following link and present it to the cabin crew on board.
Following the announcement of strike actions affecting the air transport sector in Italy and scheduled for Wednesday, September 30th, lasting 4 hours (from 01.00 pm to 05.00 pm), the Company has been forced to cancel approximately 29% of its scheduled flights.
Click here to see the list of canceled flights.
ITA Airways invites all travelers who have purchased a ticket for the day of the strike to check the status of their flight before going to the airport, either on the ITA-airways.com website in the Flight Status section, or by contacting the travel agency where the ticket was purchased.
Passengers who have purchased an ITA Airways ticket to travel on September 30th, in case of cancellation or change of schedule of their flight, may change their booking without any penalty or request a refund of the ticket (only if the flight has been canceled, delayed by 5 or more hours, or rescheduled to depart 60 minutes or more earlier than originally planned) no later than October 7th by calling +39 06 85960020 from Italy or abroad, or by contacting the travel agency where the ticket was purchased.
(*) Call charges may vary depending on your telephone provider.)