Biometric Recognition
Take advantage of the innovative biometric recognition system, designed to simplify your airport experience. You will no longer need to show your identity document or boarding pass at security and at the gate, thus eliminating waiting times and allowing for a new travel experience.
Biometric recognition is currently available at the airports of Rome Fiumicino and Milan Linate.
Rome Fiumicino - You Board
The You Board service at Rome Fiumicino Airport is dedicated exclusively to ITA Airways passengers flying to domestic and international Schengen destinations.
Once you have registered on the ITA Airways app or directly at the dedicated desks at the airport, you can access the security gates dedicated to the biometric service. Simply step up to the camera and access the departure area directly. The same applies when boarding your flight: a special camera will read the biometric data of your face, granting you access to the aircraft.
The service is active for all flights to Milan Linate (excepting any operational changes) and those departing from gates A31, A32, A33, A42, A43, A45, A46, A41. At the moment, You Board is not active in the Priority passenger lane.
How to enable the service via the ITA Airways app
Passengers can enable the service through our APP, simply, quickly and conveniently. After selecting the service from the main menu, simply:
- take a photograph of your identity document (passport or rear of your eID with the barcode clearly visible)
- bring your phone close to the document to as to allow reading of your biometric data
- take a photo of your face
Once these simple steps have been completed, simply check-in online via the ITA Airways app, and with a simple tap, in the section "Other"> “Boarding passes”, share your data with Aeroporti di Roma to enable biometric recognition for the selected flight.
You will not need to register your biometric data every time; for subsequent flights, it will be enough to check in online, download the boarding pass and enable biometric recognition.
How to enable the service at the airport
Alternatively, you can go to the airport and use one of the two Aeroporti di Roma desks dedicated to the biometric service at the Terminal 1 check-in area.
At the counter, simply show your boarding pass and record your personal details by scanning your ID, a photo of your face and your boarding pass. More info and details at.
Please note
Passengers must always carry their boarding pass and personal documents with them, even when they use biometric recognition. This service does not exempt them from the need to carry these documents with them. The service may be subject to change for operational reasons and may not be guaranteed.
To access the service you must have a smartphone with the NFC recognition system. Check the requirements with your device's manufacturer.
ITA Airways has no direct access to biometric data and this can be deleted from the APP directly by the passenger.
Milano Linate - Faceboarding
In Milan Linate, the FACEBOARDING service can be used upon registering at the dedicated desks directly at the airport. Once registered, passengers will be able to proceed through security and board using facial recognition.
For more information and details regarding the Faceboarding service, please visit: https://www.milanolinate-airport.com/en/voli/face-boarding
