Board the plane faster with boarding by group

Improve your travel experience with boarding by group, a faster, more relaxed way to board your plane. 

What is boarding by group and where can I find mine?

Depending on your seat location on the aircraft and the Exclusive Club you belong to, you will be assigned a specific group numbered from 1 to 6, which will be shown on your boarding pass.

What happens when I board my flight?

The staff will call for boarding by group, starting with priority passengers (Exclusive Clubs, Business Class, Premium and Comfort Economy, families with children and passengers who have requested assistance); present yourself at the gate when called, with your boarding pass and ID ready.

No waiting, lots of benefits

Boarding by group allows you to enjoy a relaxed boarding experience: you can sit comfortably close to the gate or make your final purchases and board the aircraft in a more orderly and timely manner, ensuring a more punctual flight.

Short- to Medium-Haul Flights

Long-Haul Flights

FAQ

I couldn’t board when my group was called. What should I do?

If your group has already been called, please approach the gate to proceed to boarding.

They called my group, but there is no room for my hand baggage. What should I do?

To ensure greater comfort on board, subject to safety standards and overhead stowage capacity, cabin baggage may be collected at the gate for boarding in the hold on busy flights. The airport staff will label the selected baggage and issue the passenger with the receipt for delivery. This procedure is not provided on intercontinental flights.