Earn Volare points with Lufthansa, SWISS, Austrian Airlines and Brussels Airlines

Volare is delighted to welcome four Lufthansa Group airlines into its program. Indeed, as from February 3, 2025, you will be able to earn Volare points every time you fly with the new airline partners belonging to the Lufthansa Group. Simply enter your Volare code when booking and/or checking in for a flight to automatically claim your Volare points.

You will also be able to use the points earned to book a flight in Cash&Points mode to a destination served by the Group’s four airlines.

Click here for more information.

FAQ

1. What are the consequences for the Volare program of having sold 41% of ITA Airways to Deutsche Lufthansa AG?

ITA Airways and Volare will become part of the Lufthansa Group, one of the world's largest aviation groups. This strategic operation, which involves the entry of Lufthansa into the share capital of ITA Airways, aims to strengthen its positioning on the market and promote its growth and development. The synergies resulting from the acquisition will be reflected in the Volare loyalty program.

Volare and ITA Airways will be even stronger with Lufthansa's entry into the airline’s capital, ensuring even better connections for Italy, the 4th largest European market for air travel, and high demand from both tourists and business travelers.

The collective perception of ITA Airways as the country's national airline will also be strengthened by further consolidating the Company's already strong position on the Italian market and LHG's global leadership, promoting growth on the Italian market.

The acquisition will allow ITA Airways to become an increasingly modern premium airline centered on the Fiumicino hub, Italy's premium airport and a point of excellence worldwide. The growth of FCO will be complementary to LHG's existing brands and hubs, and will be profitable for all the stakeholders involved due to Group synergies that will allow more efficient fleet organization and exploitation.

2. Will ITA Airways join a new airline alliance?

ITA Airways and Volare have enter into agreements with 4 airlines of the Lufthansa Group: Lufthansa, SWISS, Austrian Airlines and Brussels Airlines. The mutual agreements entered into at this stage regarding earning and using points will not imply the entry of ITA Airways into the Star Alliance.

3. What will happen to the Volare loyalty program?

As per the Regulations, the Volare program will continue to run until December 31, 2025.

4. What will happen to my non-qualifying Volare points?

Non-qualifying Volare points represent the balance of points that can be used to purchase airline tickets in Cash&Points mode, as well as products and services of the program’s partners. As per the Regulations, the program allows members to earn points until December 31, 2025 and to use them by January 31, 2026. Therefore, your non-qualifying Volare points will remain unchanged.

5. What will happen to my qualifying Volare points?

Qualifying Volare points represent the balance of points that can be used to upgrade to a higher Volare Club or to remain in the current Club. They are earned annually and calculated at the end of each calendar year (i.e. from January 1 to December 31). Therefore, the calculation will take into account activities carried out until December 31 of each year of duration of the Program. 

6. Will the methods for earning non-qualifying Volare points remain unchanged for 2025?

Yes, the methods for earning points will remain unchanged. For full details, see the dedicated page.

7. Will the methods for earning qualifying Volare points remain unchanged for 2025?

Yes, the methods for earning points will remain unchanged. For full details, see the dedicated page.

8. What will happen to my Volare status?

As per the Regulations, the Volare program will remain active and usable until December 31, 2025. Therefore, your status will remain unchanged until the end of 2025 and you can continue to enjoy all the related benefits.

9. Will Volare qualifying points be useful for renewing the Volare tier in 2025?

The Volare program will run until December 31, 2025. During 2025, the program partners will be promptly informed about future developments and the opportunities that the entry of the Lufthansa Group will bring.

10. Can I continue to benefit from the benefits associated with my Volare status?

As per the Regulations, the Volare program will remain active and usable until December 31, 2025. Therefore, your status will remain unchanged until the end of 2025 and you can continue to enjoy all the related benefits.

Club Smart

Club Plus

Club Premium

Club Executive

11. Can I continue to earn non-qualifying Volare points by purchasing the products and services of the Volare business partners?

Yes, the methods for earning points will remain unchanged. For full details, see the dedicated page. Click here to learn more about the Volare partners you can earn points with. 

12. Can I continue to use my non-qualifying Volare points to redeem vouchers or other services of the Volare business partners?

Yes, the methods of using non-qualifying Volare points will remain unchanged. For full details, see the dedicated page. Click here to learn more about the Volare partners you can use your points with. 

13. Will the Executive Reserved benefits offered by select Volare partners remain accessible to Executive Club members in 2025?

Yes, the Executive Reserved benefits will continue to be accessible to all Executive Club members. See the dedicated page.

14. What will happen to the Volare AVVENTURA and Volare Business Club programs?

Like the Volare program, the Regulations state that the Volare AVVENTURA program dedicated to children and minors aged between 2 and 15 and the Volare Business Club program dedicated to small and medium sized enterprises shall remain active and usable until December 31, 2025.

15. How can I earn Volare points on flights operated by Lufthansa Group Companies?

Volare members may earn Volare points (both qualifying and non-qualifying) if they have purchased a plane ticket with one of the following codes as the first three digits of the ticket number: 055 (ITA Airways), 220 (Lufthansa), 724 (SWISS), 257 (Austrian Airlines), 082 (Brussels Airlines). For the purpose of earning Volare points, the itinerary must be exclusively operated by the aforementioned airlines.

16. Can I earn points on all flights operated by the Lufthansa Group?

You can earn Volare points on flights operated by Lufthansa, SWISS, Austrian Airlines and Brussels Airlines. At this stage, it is not possible to earn Volare points on Air Dolomiti, Eurowings and Edelweiss Air flights. 

17. Will the points earned on Lufthansa Group flights contribute to the maintenance of my Volare Club?

Yes, Volare members can earn both qualifying and non-qualifying points on flights operated by Lufthansa, SWISS, Austrian Airlines and Brussels Airlines. Qualifying Volare points will be counted towards renewing or maintaining membership of the current Volare Club.

18. Can I request the retroactive crediting of points for flights operated by Lufthansa, SWISS, Austrian Airlines and Brussels Airlines?

Yes, you can request the retroactive crediting of points in your personal Volare area. The request will only be valid for flights made from February 3, 2025, the start date of the Loyalty Program agreement with these companies.

To complete the request, you must provide the following information:

  • Ticket number;
  • Airline that operated the flight;
  • Flight number and date;
  • Details relating to the travel class, cabin, airport of departure and airport of arrival.

The request must be sent no later than 6 months from the date of the flight.

19. What is meant by "Minimum Score"?

"Minimum Score" is the minimum threshold of points associated with each booking class guaranteed to Volare members. This is applied whenever the calculation relating to the distance travelled and the points multiplier is lower than certain set thresholds.

20. How is the minimum score for earning points calculated?

The minimum score for earning points is calculated as follows:

  • First, base points are calculated by multiplying the distance flown (Ticketed Point Mileage, or TPM) by the multiplier associated with the ticket booking class.
  • Subsequently, the result of this calculation is compared with the minimum score expected for that booking class.
  • If the result obtained is lower than the minimum score established, the minimum score will still be credited, thus guaranteeing a basic earning of points regardless of the distance actually flown.

Example 1:

  • Ticketed Point Mileage (TPM): 250 miles
  • Booking class: Economy Y (multiplier 150%)
  • Calculation: 250 * 150% = 375 points
  • Minimum score for Economy Y: 500 points
  • Result: 500 points will be credited.

Example 2:

  • Ticketed Point Mileage (TPM): 500 miles
  • Booking class: Economy Y (multiplier 150%)
  • Calculation: 500 * 150% = 750 points
  • Minimum score for Economy Y: 500 points
  • Result: 750 points will be credited.

21. Why does the Minimum Score exist?

The Minimum Score has been introduced to guarantee Volare members a minimum points value.

22. Does the Minimum Score also apply to flights operated by ITA Airways?

Yes, the Minimum Score applies to both flights operated by the four airlines (Lufthansa, SWISS, Austrian Airlines and Brussels Airlines) and to flights operated by ITA Airways, provided the plane ticket has one of the following codes as the first three digits of the ticket number: 055, 220, 724, 082, 257.

24. Does the entry of the Lufthansa Group into the share capital of ITA Airways automatically imply entry into the Star Alliance?

During this first phase, the entry of the Lufthansa Group into the share capital of ITA Airways will not automatically imply entry into the Star Alliance.

25. Can I earn Volare points by flying with another Star Alliance airline?

For the moment it will only be possible to earn Volare points by flying with Lufthansa, SWISS, Austrian Airlines and Brussels Airlines.

26. As a Volare Plus/Premium/Executive member, will I already be able to take advantage of the "Silver" and "Gold" benefits of the Star Alliance?

For the time being, Volare members will not receive the "Silver" and "Gold" benefits recognized by the Star Alliance.

27. Will ITA Airways leave the SkyTeam Alliance?

Since 3 February, ITA Airways is departing the SkyTeam Alliance, with a gradual process expected to conclude by 30, April 2025. Both ITA Airways and SkyTeam are committed to working closely together to ensure a smooth and seamless transition for customers and partners. ITA Airways will continue to collaborate with selected SkyTeam member airlines through existing bilateral agreements, maintaining the benefits available to customers.

28. Can I still earn Volare points on flights operated by the 10 SkyTeam airline partners of ITA Airways?

It will be possible to continue earning Volare points on flights operated by SkyTeam airlines that are partners of ITA Airways through existing bilateral agreements, maintaining the benefits available to customers. For more clarity, the following is a list of the ten airline partners of ITA Airways with whom the Italian carrier will continue to collaborate on the accrual of points also after the exit of ITA Airways from SkyTeam: 

  1. Aerolineas Argentinas 
  2. Aeromexico 
  3. AirEuropa 
  4. Air France 
  5. Delta 
  6. KLM 
  7. Korean Air 
  8. Middle East Airlines 
  9. Virgin Atlantic 
  10. Saudia 

29. Can I still use my Volare points to buy a flight operated by a SkyTeam airline?

Yes, you can use Volare points to buy airline tickets in Cash&Points mode.

30. What will happen to my Elite or Elite Plus status within the SkyTeam Alliance?

The benefits associated with the SkyTeam Elite and Elite Plus statuses will remain unchanged.

31. Will I be able to continue using SkyPriority services?

Yes, as an Elite Plus member or as a passenger with a Business or First Class ticket, you can continue to benefit from the SkyPriority services. 

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