Additional Services

For a unique travel experience, enjoy all the extra comfort and services offered by ITA Airways and its partners.

EXTRA BAGGAGE

PURCHASE EXTRA BAGGAGE ALLOWANCE ONLINE AND, IF YOU TRAVEL WITH A LIGHT FARE, SAVE UP TO 50% ON THE FEE CHARGED AT THE AIRPORT.

You can buy an extra baggage with a credit card during online check-in 

It is possible to purchase extra baggage online only for flights operated by ITA Airways .

If you hold a Light fare ITA Airways ticket, you will save up to 50% on the price charged at the airport.

In order to benefit from the discount, you must buy your extra baggage in the “My Flights” section.


To/from Cairo no discounts are applied for online purchases of extra baggage during online check-in.

The discount is also reserved for disabled passengers who contact Special Assistance the day before the flight departs.

LIGHT FARE INFORMATION 

For hand baggage that exceeds the permitted weight / size or baggage to be checked in the hold, a supplement is payable per way for the first baggage:

 

  • National flights: € 40 if purchased in the 'My Flights' section and online check-in, through the Customer Center and authorized travel agencies; € 50 if purchased at airport ticket offices or check-in counters. The standard baggage allowance applies for additional checked baggage.

  • International flights (to/from Europe, North Africa and Middle East): €45 / US$50 if purchased on the ITA Airways website in the section My Flights, during online check-in, or via the Customer Center and partner travel agencies; €55 / US$60 if purchased at the check-in desks at the airport. For further baggage to be boarded, the standard baggage allowance will apply

  • for intercontinental flights from Europe to US equal to € 60, from Europe to Brazil and Argentina equal to € 55, from US to Europe equal to 70US $, from Brazil and Argentina to Europe equal to 60US $. The standard baggage allowance applies for additional checked baggage.

  • It is not possible to buy baggage online at the reduced price of € 40, nor through the Contact Center, for flights operated by other carriers or departing from the following airports: Amsterdam, Geneva, Tirana, Zurich.

  • In case of purchase of the baggage service at the airport, the payment of a supplement defined by the Airport Manager may be required, which varies according to the airport of departure.

  • The above prices are subject to change in relation to the time of purchase of the baggage service

  • The fare applies to both return and one-way flights
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    REFUNDS 

    You are entitled to a refund of the amount paid for additional baggage in the following cases:

    • the flight is not operated by ITA Airways 
    • the original flight has been canceled and you have refused the new flight proposed by ITA Airways 
    • baggage for which you purchased additional baggage in advance is lost and not found within 45 days
    • sickness / death (in both cases, the waiver for sickness / death must be proven by a valid hospital certificate or death certificate):
    • of close relatives: spouse, children (including adoptive parents), parents, brothers / sisters, grandparents, grandchildren, in-laws, brothers-in-law, gender and daughter-in-law; in this case it is necessary to demonstrate the degree of kinship with an appropriate certificate (family status or other issued by bodies in charge such as district or registry office)
    • of passengers, relatives or friends, present on the same PNR

    You are not entitled to a refund if:

    • you decide to bring less baggage than you bought.

    LIST OF COUNTRIES AND AIRPORTS NOT ELEGIBLE FOR EXTRA BAGGAGE

    Extra baggage cannot be purchased online from the following airports:

    • Amsterdam
    • Geneva
    • Luxembourg
    • Tirana
    • Zurich
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