EXTRA BAGGAGE
PURCHASE EXTRA BAGGAGE ALLOWANCE ONLINE AND, IF YOU TRAVEL WITH A LIGHT FARE, SAVE UP TO 50% ON THE FEE CHARGED AT THE AIRPORT.
You can buy an extra baggage with a credit card during online check-in
It is possible to purchase extra baggage online only for flights operated by ITA Airways .
If you hold a Light fare ITA Airways ticket, you will save up to 50% on the price charged at the airport.
In order to benefit from the discount, you must buy your extra baggage in the “My Flights” section.
To/from Cairo no discounts are applied for online purchases of extra baggage during online check-in.
The discount is also reserved for disabled passengers who contact Special Assistance the day before the flight departs.
LIGHT FARE INFORMATION
For hand baggage that exceeds the permitted weight / size or baggage to be checked in the hold, a supplement is payable per way for the first baggage:
REFUNDS
You are entitled to a refund of the amount paid for additional baggage in the following cases:
- the flight is not operated by ITA Airways
- the original flight has been canceled and you have refused the new flight proposed by ITA Airways
- baggage for which you purchased additional baggage in advance is lost and not found within 45 days
- sickness / death (in both cases, the waiver for sickness / death must be proven by a valid hospital certificate or death certificate):
- of close relatives: spouse, children (including adoptive parents), parents, brothers / sisters, grandparents, grandchildren, in-laws, brothers-in-law, gender and daughter-in-law; in this case it is necessary to demonstrate the degree of kinship with an appropriate certificate (family status or other issued by bodies in charge such as district or registry office)
- of passengers, relatives or friends, present on the same PNR
You are not entitled to a refund if:
- you decide to bring less baggage than you bought.
LIST OF COUNTRIES AND AIRPORTS NOT ELEGIBLE FOR EXTRA BAGGAGE
Extra baggage cannot be purchased online from the following airports:
- Amsterdam
- Geneva
- Luxembourg
- Tirana
- Zurich