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At the airport

For anyone who wants to feel special on trips for both work and pleasure, we present Meet & Greet, the exclusive ITA service that enables you to enjoy a personalized travel experience at the Leonardo da Vinci International Airport of Rome-Fiumicino.               

You will be received by our qualified staff and assisted in the completion of all airport procedures related to your departure, transit or arrival, with a wide range of packages to choose from in line with your particular needs.               

You can reserve the service for yourself, your family members, your friends or some special clients. 

Get in touch with us by writing to the email address  SpecialServices@ita-airways.com and our team will provide you with all the information you need on both the service and the relevant methods of payment, which can then be finalized via telephone. Please write the reference below in the subject of your email: Meet&Greet 

MEET & GREET SERVICE FOR DEPARTING FLIGHTS 

MEET & GREET – EXCLUSIVE

  • Welcome from dedicated staff at the entrance to Terminal 1 of Rome Fiumicino Airport
  • Assistance with check-in and baggage check-in
  • Fast Track
  • Use of priority lanes for passport control
  • Access to our exclusive Piazza di Spagna Lounge where elegance and comfort await you. You can try our excellent products and enjoy the privacy of our VIP Room
  • Escort to the boarding gate
  • Transfer by car to the side of the plane in the event of remote boarding 

  • Introduction to the senior cabin crew member

MEET & GREET – PREMIUM

  • Reception by dedicated staff at the entrance to Terminal 1 of Rome Fiumicino Airport 

  • Help with check-in and dropping off baggage 

  • Fast track 

  • Use of priority lanes for passport control 

  • Escort to the boarding gate 

  • Transfer by car to the side of the plane in the event of remote boarding 

  • Introduction to the senior cabin crew member 

MEET & GREET – SMART

  • Reception by dedicated staff at the entrance to Terminal 1 of Rome Fiumicino Airport 

  • Help with check-in and dropping off baggage 

  • Fast track 

  • Use of priority lanes for passport control 

  • Escort to the boarding gate 

MEET & GREET SERVICE FOR FLIGHTS IN TRANSIT 

MEET & GREET – EXCLUSIVE

  • Personal assistance when arriving at the Rome Fiumicino International Airport

  • Reception at the entrance of the plane or by the side of the aircraft with a private car, in the event of remote boarding 
  • Use of priority lanes for passport control

  • Access to our exclusive Piazza di Spagna where elegance and comfort await you. You can try our excellent products and enjoy the privacy of our VIP Room
  • Escort to the boarding gate
  • Transfer by car to the side of the plane in the event of remote boarding 

  • Introduction to the senior cabin crew member

MEET & GREET – PREMIUM

  • Personal assistance when arriving at the Rome Fiumicino International Airport 

  • Reception at the entrance of the plane or by the side of the aircraft with a private car, in the event of remote boarding 

  • Use of priority lanes for passport control 

  • Escort to the boarding gate 

  • Transfer by car to the side of the plane in the event of remote boarding 

  • Introduction to the senior cabin crew member  

MEET & GREET – SMART

  • Personal assistance when arriving at the Rome Fiumicino International Airport 

  • Reception by the aircraft with a private car, in the event of remote boarding 

  • Use of priority lanes for passport control 

  • Assistance in retrieving baggage 

MEET & GREET SERVICE FOR ARRIVING FLIGHTS 

MEET & GREET – PREMIUM

  • Personal assistance when arriving at the Rome Fiumicino International Airport 

  • Reception by the aircraft with a private car, in the event of remote boarding 

  • Use of priority lanes for passport control 

  • Assistance in retrieving baggage 

MEET & GREET – SMART

  • Dedicated assistance when arriving at the Rome Fiumicino International Airport 

  • Reception at the entrance of the plane or in the arrivals area after getting off the airport bus 

  • Use of priority lanes for passport control 

  •    Assistance in retrieving baggage 

 Please click here to view the rates for this service. 

 

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