At the airport


To enhance the customer journey for its passengers, SkyTeam has created SkyPriority: a series of exclusive services designed to provide a simpler and more efficient airport experience.

First and Business Class passengers as well as SkyTeam Elite Plus members can take advantage of SkyPriority benefits when traveling with one of the Alliances’ airline partners.

Among the included benefits:

Priority Check in
SkyPriority dedicated check-in counters to quickly get you on your way.

Extra Baggage allowance
Possibility of checking in one or more additional pieces of luggage in comparison with other categories of passengers

Priority Baggage Handling 
Grab your bag off the carousel first with priority baggage delivery to the bag belt

Waiting List Priority
The passenger has priority when in waiting list due to overbooking

Priority Baggage Drop-Off
Check your bags at dedicated SkyPriority baggage drop-off locations.

Priority Transfer desks
Priority lane at the transit Desk (service available at the Hub).

Priority Security Lanes
Clear immigration and security faster with the exclusive Sky Priority lanes.
*Available only at selected airports.

Priority Boarding
Board first or whenever you prefer via the SkyPriority Lanes.

Ticket Office
Access priority lanes at the ticket office (service available at the Hub).

Priority Lost&Found
Priority lane at the Lost&Found desk (servizio available at the Hub)

SkyPriority Finder
Discover which services are available for your trip using the SkyPriority Finder.