ITA AIRWAYS
ITA Airways
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- VOLARE PROGRAM
BOOK AND MANAGE
OFFERS
OFFERS
PRODUCTS AND SERVICES
AGREEMENTS AND PROMOTIONS
INFORMATION
ASSISTANCE AND SUPPORT
VOLARE PROGRAM
SIGN IN TO VOLARE
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Dear customer,
before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.
ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country.
REQUESTING A MYSEAT REFUND
Remember that the service is only refundable in the following cases:
- The company cancels the flight
- The company changes the type of aircraft, or you are re-booked on another flight and there are no seats available of the same type as that purchased
- You miss a connecting intercontinental flight following a delay on a flight operated by the company or partner company
- There were technical problems with the seat
- The company exercised its right to assign or reassign the seat before or after boarding for operational or safety reasons.
- Cases of force majeure where the ticket can be reimbursed if the flight is not taken (e.g. certified illness, death, natural or socio-political events).
We remind you that the service will not be refunded:
- If you voluntarily cancel the flight
No refund will be provided if the requirements specified and explained in the MySeat regulations are not met.