• It enables you to combine air routes with train trips, enlarging the current coverage of the ITA Airways destination network.
• Buy a combined ticket with a single transaction.

You can buy tickets on ita-airways.com, our app, at travel agents, IT Airways ticket offices at the airport or via our Customer Center.

To buy your plane + train ticket on our website or app, follow these simple steps:

• Search for the city of departure and your destination, select the class of service; at the moment, service class can only be selected for the flight part of the journey;
• Select your itinerary and purchase a single ticket that includes both travel options.

For the train trip, you should check the Terms and Conditions of individual train operators. Terms and Conditions of the train transportation are separate and distinct from those of the air transportation.

No, it is only possible to use the service for international and intercontinental flights. Domestic routes are not included.

A combined ticket with a single transaction.

 No, you have to check in twice, separately, and you will be sent two boarding cards, one for the plane journey, one for the train journey.

For your plane trip

You should check in via ITA Airways channels 48 hours prior to departure time for international flights and 24 hours prior to departure for intercontinental flights. If you want, it is also possible to check in at the check-in desk dedicated to intermodal passengers continuing on flights operated by ITA Airways, found at the train station at Rome Fiumicino Airport. This desk is not available for passengers whose final destination is the USA and/or Israel, who should check in at the desks at the departure terminal.

 For your train trip

Log in 72 hours prior to departure to the website Accesrail, insert your ticket number or ITA Airways PNR and check in. Once you have completed the operation, you will receive the boarding card for your train trip

The service is only available at the Rome Fiumicino Airport train station and will be dedicated to all passengers in possession of a Trenitalia ticket for all destinations of the ITA Airways network except to the United States of America and Israel.

The ITA Airways network (excluding domestic flighs) will be connected to the main Italian and European train stations. Where available, the transfer between the train station and the airport is included in the ticket.

• Trenitalia (Italy) https://www.trenitalia.com/it.html
• Renfe (Spain) https://www.renfe.com/es/en
•  North East Railway (Great Britain) https://www.lner.co.uk/
• Great Western Railways (Great Britain) https://www.gwr.com/
• National Express (Great Britain) https://www.nationarail.co.uk/
•  Avanti West (Great Britain) https://www.avantiwestcoast.co.uk/
• SNBC (Belgium) https://www.belgiantrain.be/en
• SBB Swiss Railways (Switzerland) https://www.sbb.ch/en/home.html

AccesRail is a provider that enables you to combine your ITA Airways with a train trip thanks to an intermodal agreement signed by various European train operators.        

The price of train transportation is included in the cost of the intermodal ticket issued by ITA Airways for the entire origin/destination journey, which means you do not need to purchase an additional ticket. Additional charges may apply if you wish to purchase optional travel services directly from the train operator.

Your bags will not be transferred automatically by train and plane; you will need to collect your bags at the connecting station or airport and carry them to the next leg of your journey. 

Yes, but only for the plane trip operated by ITA Airways.

For the plane trip

 If you require assistance, please contact the ITA Airways Customer Center directly.

 For the train trip

Organizing the train part of your journey with special situations, such as traveling with unaccompanied minors and household or service animals, depends on the individual rules and regulations of the relevant train operator.

In addition, travelers who need additional assistance with wheelchairs or other medical equipment should consult the guidelines of the individual train operator. If you are using a wheelchair or the unaccompanied minor service provided by ITA Airways for your flight, please note that this service is not available outside the airport baggage claim area.

For the plane trip

 Seat selection is possible when purchasing the ticket, online, at ita-airways.com and on our app through travel agencies, ITA Airways airport ticket offices, or our Customer Center.

 For the train trip

It is not possible to select your seat: you will be automatically assigned a seat when you check in for your train journey on accesrail.com.

To modify or change your reservation, please contact the ITA Airways Call Center by contacting from Italy at 800 936090 (daily 6 am - 12 am) and from outside of Italy at +39 06 85960020 (daily 6 am - 12 am CET).

   If you purchased your ticket at a travel agent, please speak directly to your travel agent.

Flight delayed

 If you miss your scheduled train because of a flight delay, please go to the train company's service desk at the station. A customer service representative will help rebook you on a later train.

 Train delayed

If you miss your connecting flight due to a train delay, please go to the ITA Airways ticket office at the airport to receive a new airline ticket and be automatically rebooked on the next flight.

 

Yes, for the entire cost of the combined ticket.