The following terms and conditions ("Terms and Conditions") apply to the Flight Pass Business Class Promotion
Art. 1 – DEFINITIONS
- "ITA Airways" refers to Italia Trasporti Aereo S.p.A.
- "Optiontown" refers to Optiontown Ireland Limited, with registered address at Mespil Business Center, Mespil House, Sussex Road, Dublin 4, Ireland.
- "Optiontown" refers to the name of the web platform operator through which the Flight Pass can be purchased on ita-airways.com in the dedicated section "Flight Pass Business Class Promotion".
- "Flight Pass Business Class Promotion" refers to the package of prepaid vouchers to be used for the subsequent issue of single-route tickets equal to 24 flights. It is sold by ITA Airways on ita-airways.com through a technological platform managed by Optiontown.
- "Buyer" is the person who purchases the Flight Pass.
- “Passenger” refers to one or more people who can use the tickets.
- "Trip" refers to the single route on which you intend to use the voucher for the subsequent issue of the ticket.
- "Voucher" refers to the purchase voucher to be used for the subsequent issue of the ticket.
- “Ticket” refers to the air ticket, which can be used on a single route (e.g. Rome Fiumicino – London, or vice versa), whose dates, times and flight number can be confirmed after the purchase of the Voucher.
- “Flights” refers to flights operated directly by ITA Airways.
- "Travel period" refers to the period within which to use each individual ticket, provided that the conditions highlighted during the purchase of the Flight Pass are respected.
- "Destination" is defined as the city of departure and/or arrival of the flight (e.g. Rome Fiumicino or London).
- "Travel Zone" is defined as the set of destinations where you can fly using the tickets that make up the Flight Pass.
- “Travel Class” refers to the class onboard the flight on which the journey is made: Business
- “Booking period” refers to the minimum number of days/hours before the flight, in which it is possible to issue the ticket.
- "Booking class" is the class booked for the ticket and varies according to the travel class chosen.
- "Black-out dates" refers to the option that applies restrictions on the selection of travel dates.
Art. 2 - DESCRIPTION OF THE FLIGHT PASS
2.1 Flight Pass Business Class Promotion is a package of prepaid vouchers to be used for the subsequent issuance of tickets on a single route, which allows you to travel from Rome Fiumicino and Milan Linate to Europe, Middle East or North Africa, and vice versa, in all periods of the year, in one dedicated booking class, which varies depending on the travel class chosen at the time of purchase.
Art. 3 - SALES CHANNELS
3.1 The Flight Pass can be purchased and used on ita-airways.com in the dedicated section "Flight Pass Business Class Promotion" or through our Customer Information Assistance Office, by contacting us at the numbers listed here.
Art. 4 - PURCHASE AND CONDITIONS
4.1 The Buyer should go to the “Flight Pass Business Class Promotion” section of the website ita-airways.com and select “Buy Flight Pass”. The Buyer should then register by creating an account. Once you have obtained your login credentials, you will be able to sign in with your "Username" and "Password" and finalize the purchase by selecting your profile based on the type of trip.
4.2 Tickets can only be issued for flights operated by ITA Airways. Code share flights are excluded.
4.3 Flights with territorial continuity and seasonal routes are excluded.
4.4 Each ticket issued can only be used on a single route. When purchasing the Flight Pass, at least the name of the first passenger who can subsequently use the tickets must be entered on the platform. The other passenger names should then be added, always by accessing the platform using "Username" and "Password", within the booking period (up to four hours before the trip). It is not possible under any circumstances to change the names and dates of birth of the passengers entered in the system.
4.5 Once the Flight Pass has been purchased, it is not possible to change the parameters: Travel Destination or Area, Travel Class, Number of Trips, Number of Passengers, Travel Period, Booking Period.
4.6 The price of the Flight Pass includes the fare, including taxes and surcharges, of the tickets that will be issued later.
4.7 The price of the Flight Pass must be paid in a single payment at the time of purchase. To issue the Voucher it will be necessary to enter the required data in your profile in order to issue the relevant invoice.
4.8 The price of the Flight Pass varies, depending on the travel class selected.
4.9 The entire Flight Pass and/or individual vouchers of the purchased package cannot be canceled or refunded.
4.10 Baggage
- One piece of hand baggage is permitted, weighing a maximum of 8 kg. Checked baggage is not allowed. If you want to buy baggage to be checked in the hold, please refer to the LIGHT FARE LUGGAGE CONDITIONS found at ita-airways.com
These are subject to the ITA Airways size restrictions found on ita-airways.com
4.11 Access to Lounges, Fast Track and Priority Boarding, if any, are not included in the Business Travel Class.
4.12 Tickets can be used by minors under the age of 16 only if accompanied by an adult. The "Unaccompanied Minors" procedure is not permitted.
4.13 The price of the Flight Pass does not include discounts for minors under the age of 16.
4.14 ITA Airways declines all responsibility for damage or loss resulting from misdirected or incomplete access resulting from computer malfunctions, viruses, bugs or other causes. ITA Airways is in no way responsible for the reproduction or indirect access via third party websites or if the website misrepresents or omits any information in the Terms and Conditions associated with the Flight Pass.
4.15 ITA Airways reserves the right to change these Terms and Conditions of the Flight Pass Business Class Promotion at any time.
Art. 5 - USE OF THE FLIGHT PASS FOR ISSUING TICKETS
5.1To issue the ticket, the buyer must log into ita-airways.com, enter the dedicated "Flight Pass Business Class Promotion" section and select "Book Flights". When redirected to the platform, they must log in using their "Username" and "Password", select "Book flights", select the Flight Pass purchased, select the flight, date and time of departure, select the passenger receiving the ticket, and finally issue the ticket.
5.2 Tickets must be issued and used within the "Travel Period".
5.3 It is possible to change the date and time of the flight booked, before the flight departure, within the booking period (up to 14 days before the flight departure), subject to payment of a booking change supplement of €30.00 (ticket change only possible on the web platform and subject to availability of the dedicated booking class).
5.4 Tickets issued cannot be canceled or refunded with the exception of airport taxes.
5.5 For further details, please read Additional services, “choice of seat”, at the page containing the description of the service. If you do not purchase your preferred seat, the system will assign one free of charge during check-in, based on availability and operational and safety criteria.
5.6 Any ancillary services can be purchased directly on the ITA Airways website during check-in or, if available directly, at the airport.
ART. 6 – APPLICABLE LAW AND JURISDICTION
6.1 The Terms and Conditions of the Flight Pass Business Class Promotion will be governed and interpreted in accordance with Italian law. ITA Airways and each passenger accept the non-exclusive jurisdiction of the Italian courts, to resolve any disputes that may arise between them.
6.2 For anything not expressly provided for in these Terms and Conditions of the Flight Pass Business Class Promotion, please refer to the ITA Airways General Conditions of Transport, the Website Terms of Use and the Privacy Policy, all available at ita-airways.com.
