Collecting points is so easy! Once you become a Volare member, you can start earning points by purchasing flights sold and operated by ITA Airways or ITA Airways services! The number of points you can accumulate varies depending on the Club you belong to:
- Club Smart: 10 points for every euro spent;
- Club Plus: 11 points for every euro spent;
- Club Premium: 12 points for every euro spent;
- Executive Club: 13 points for every euro spent;
Also, please note that in order to earn Volare points, you must enter your Volare code when you purchase and/or check in for your flight.
QUALIFYING AND NON-QUALIFYING POINTS
There is an important difference between the types of Volare points you can earn. In fact, Volare points are divided into:
- Qualifying points: these are obtained by purchasing flights both sold and operated by ITA Airways or through airline partners that have signed a Loyalty agreement. Qualifying points allow you to upgrade to the next Club level or maintain your membership on an annual basis. Qualifying points expire at the end of the current year.
- Non-qualifying points: These represent the points balance that can be used to redeem flight rewards in Cash&Points mode and are valid until the end of the Volare program. They are obtained through the purchase of flights both sold and operated by ITA Airways, ancillary services and services offered by business partners or through airline partners that have signed a Loyalty agreement. They do not contribute toward upgrading or maintaining your membership in the Club you currently belong to.
Currently, non-qualifying points can be earned by purchasing various ancillary services when booking a flight. For example, your favorite seat or extra luggage. All ITA Airways ancillary services are not guaranteed to accumulate points.
In your personal area, you can also view your point balance, divided into qualifying and non-qualifying points.
REQUEST POINTS
Have your ITA Airways flight points not been credited? Didn't enter your Volare code when you purchased or checked in for your flight? No problem! In your personal area, you can request missing flight points by using the "Request Points" function, by entering the remaining 10 digits of the ticket after the code 055.
Remember that it takes approximately 30 days from the date of your flight for your points to be automatically credited. In addition, the request must be made within 12 months of the date of the flight and the flight must have been both sold and operated by ITA Airways.
You can also use the "Request Points" function to request points to be credited for flights sold and operated by airline partners that have signed a Loyalty agreement. Remember that at least 14 days must have passed since the date of the flight in order to request points credit. For more information on the airline partner “Claim Points” feature, please visit the dedicated "Request Points" page or the airline partner page.
ACCELERATORS
The Volare program allows you to attain access to the next club even faster with an easy-to-use points accelerator:
Point accelerators are cumulative. Depending on the destination, the travel class and the fare selected for your flight, you can receive up to 100% extra points!
Accelerators only apply to tickets sold and operated by ITA Airways and not to ancillary services.
For all the details on the Volare program, we invite you to read the regulations.
